General Manager
2 months ago
A Wellness Company in Bali is looking for a talented and enthusiastic General Manager (Full time)
Responsibilities:
- Oversee and manage daily operations across all service areas including gym, health clinics, therapy sessions, restaurants, co-working spaces and events
- Ensure optimal performance by building efficient processes and ensuring high levels of customer service across all teams
- Work closely with line managers to monitor and evaluate operational workflows as well as adjusting processes as necessary to enhance performance
- Lead recruitment efforts to hire top talent for all departments as well as ensuring that all staff align with the company's vision and values
- Develop and implement standard operating procedures (SOPs) across all departments to ensure consistent quality of service
- Champion the delivery of exceptional customer service across all departments, ensuring all staff are trained to meet the company's high standards
- Work with department heads to ensure that all operations are cost-effective and meet budgetary targets
- Assist in developing and monitoring financial plans and reports as well as ensuring effective resource allocation and procurement
- Manage and support a team including line managers and staff as well as ensuring effective communication, resource distribution and accountability
- Oversee procurement as well as ensuring the timely acquisition of resources to maintain smooth business operations
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven at least 2 years of experience working as a General Manager or in a similar role
- Proven experience developing and implementing operational processes including SOPS and training programs
- Able to monitor and measure performance across departments with a track record of identifying and implementing improvements
- Strong leadership and mentoring skills, with the ability to inspire and develop a diverse team
- Exceptional organizational and time management skills with strong attention to details
- Excellent interpersonal and communication skills
- A proactive approach
VERY GENEROUS SALARY
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