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Call Center Data Entry Clerk Idn

1 month ago

Denpasar, Indonesia Marriott Vacations Worldwide Full time

**JOB SPECIFIC TASKS**
- Back end Support a team of telemarketers from the call center and local marketing.
- Booking hotel reservations through Marsha system, updating voucher log, OTM notes for Finance tracking.
- Charging using EBC system for packages, vouchers, and any upgrades.
- Maintain log record for charging, refund, voucher etc.
- Maintain log record for different department daily bookings.
- Handle monthly reports to managers for call center booking result and performance.
- Maintain good record/ filing system.
- Updating OTM system for confirmation, cancellation, or important notes to support sales gallery.
- Rotating shift on weekends for data entry and assist sales gallery for any enquiries related to bookings.
- Performs other duties as appropriate.

**CANDIDATE PROFILE**
- Minimum of one (1) year of experience in administrative, data entry or a related field.
- Proficiency in English (additional language required for certain positions).
- Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word.
- Ability to work under pressure, manage multiple priorities, and be a self-starter.
- Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.
- Excellent organizational and attention to detail skills.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.