Personal Assistant and Fixer

21 hours ago


Medan, Indonesia Best Marketing Agency Pte Ltd Full time

Do you find yourself extremely hardworking but lack the recognition you deserve? Yet you're struggling to find the best company with the best culture and having a piece of mind to see a stable monthly salary coming to your bank account?

Or are you seeking more challenges to maximise your optimisation of knowledge and expertise?

This is the only job post you'll regret missing out on if you don't know of and attempt to apply.

(A) Who We Are
We are a full-service digital marketing agency known as Best Marketing Agency.
Our mission is to be the most powerful platform for getting customers online. We work in partnership with our clients and do not treat them as yet another number.

(B) Overview

1. Ensure that all client communications are properly archived daily to maintain efficient records and facilitate smooth client interactions.

2. Accurately record staff attendance and follow up on any instances of absenteeism. Document leaves (Annual, Sick, No-Pay, etc) and ensure proper documentation in the HR software.

3. Report staff attendance, leaves, first day of commencement, no-pay leaves, and penalty deductions to the finance team by the last working day of the month. (Note: The role would require the staff to take leaves on the last working day of the month and the first working week of the month due to payroll week).

4. Check that staff attend the daily sync-up meeting. Investigates and report on any missing members.

5. Facilitate the onboarding process for new staff, ensuring a smooth transition and proper handover to the staff's RO.

7. Keep track of staff performance and report any deviations from KPIs to the GM and finance team. Understand that salary may be affected if immediate KPIs aren't met. Ensure that all staff study and adhere to the (SOPs), warning any staff checklists not following SOPs. (This would mean that you need to learn all the basic checklist of all the department's SOPs as well.)

8. Execute offboarding procedures and ensuring final payment are accurate and prompt.

9. Undertake any other personal assistance-related work as required by the GM.

(C) Requirements
1. Have minimum of 2 years relevant hands-on experience in Personal experience.

2. Have a recent proven records to demonstrate a high level of confidentiality and integrity in handling sensitive information. (i.e. Able to ensure that all staff contracts, assignments, and instructions given by the GM remain confidential and able to accept heavy fines if found guilty of leaking of any private information.)

3. Have the personality to maintain impartiality and professionalism in all situations, including disciplinary actions such as issuing warnings, terminations or penalties letters.

4. Must be able to work in Medan physically (accommodations and living allowance will be discussed during interview.)

(D) Why join us?
2. This is a work-from-home set-up (8:00 AM to 5:00 PM, Indonesia time). There may be a need for you to visit the office once it has been established.

(E) How to apply?

Best Marketing Agency is committed to a high-performance culture that demands the highest team members' standards to produce outstanding work quality for clients.

**Job Types**: Full-time, Permanent

Pay: Rp9,000,000 - Rp12,000,000 per month

Application Question(s):

- Have you submitted the form as indicated in the job description?


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