Business Intelligence Analyst

11 hours ago

Jakarta, Indonesia GO-JEK Full time

**About the Role**

As a Business Intelligence Analyst, you will be working with the Business and product team on supporting analytics and data products (automated dashboards, reports, alerts, and simulation tools) which will create business impact at scale You would be helping GoPay at a level of detail that enables the stakeholders to identify and address critical issues and align deliverables according to the Team’s priorities and requirements.

As Merchant Payment Business Intelligence Analyst, you’ll collaborate with other cross-functional teams (Product Managers, Business Strategists, Marketing, Research, Operations, Data Warehouse, etc.) to find useful business insights amongst our data ocean. You’ll assist these teams in setting up success metrics for particular products/features, optimize existing services/systems/flows, and ensure data quality and source of truth availability.

On a daily basis, you’ll process data streams to produce data foundation, analytical dashboards, product / feature trackers, and various analysis. Here, you'll get a front-row seat to understand how one of the largest Asian SuperApps makes use of its data. Your efforts will help remove highly-complex analytical blockers presented to the team and contribute to the overall expansion and efficiency of Gojek's Merchant platform

**What You Will Do**:

- Act as a thought partner/collaborate with cross-functional stakeholders in helping the team set the success metrics for particular products/features, optimize existing services and systems, and ensure data quality and source of truth availability
- Drive data-driven decision making and practices within the cross-functional team through strong project management practices Independently execute root cause analysis to solve the issues impacting product or feature roll-out to serve our merchants-partners better
- Develop required self-serving analytics tools (i.e. data mart, dashboard, tracker) with proper data modeling to democratize data for our stakeholders; establish required data acquisition and pipeline to build the self-serving analytics tools by driving product and data warehouse counterparts
- Evaluate product experiments and measure the impact on our North Star metric (e.g. proactively suggest A/B tests or experimentations for product features and evaluate the impact on whether to increase the exposure or to stop the experiment)
- Build an alert system to notify early if there is any unusual transaction data or merchant behavior

**What You Will Need**:

- Have at least a Bachelor's degree in computer science/information science, engineering, statistics, business, management, accounting, and other related fields
- At least 4 years of experience in analyst or business intelligence or data science field
- Excellent problem-solving and process thinking skills
- Well-versed with SQL (primarily analytics function) and Python for analysis in cloud environments (Google Bigquery)
- Good understanding and experience in data modeling, ETL, data visualization, and reporting tools (eg. Tableau / Metabase / Google Data Studio)
- Excellent analytical skills using statistical/mathematical approaches to solve business problems topped with strong communication and presentation capabilities in order to share recommendations
- Ability to work with team members
- Attention to details

**About the Team
We may be small but we are kickass Our super team of 4 BI analysts supplies data and insights that fuel GTF innovations and evolutions. How does one achieve this, you may ask? Through our data products (automated dashboards, reports, alerts, and reliable data foundation) and continuous collaboration with the folks in the business, product teams and many others. We are in charge of creating foundational merchant segmentations, designing automation processes for performance tracking, and providing regular reports to the leadership team. Anything data-related within online and offline merchant payments, merchant experience, or risk and fraud for our merchants-partners is what our team is concerned about.

We oversee all things to give stakeholders valuable insights in decision making and actively grow to be a word-class team who can be the consultant to the business with complete skill sets in technical and business aspects. It's our job to ensure that our online and offline merchants can accept multiple payment types, exclusively for GoPay runs seamlessly. One of the biggest challenges we had to face is to make all our works to be fully-automated which can reduce the number of manual work of doing data requests. We eventually resolved it by creating several automation tools and enhancing our workflow and procedures with the help of good project management planning. Currently, we're busy at work on various projects, including one about helping the company to reach its north star metrics by using our data products

But despite how hardworking we may seem, we do know how to have fun, too. A

  • Business Intelligence Analyst

    7 months ago

    Jakarta, Indonesia Grow Commerce Indonesia Full time

    Producing actionable insights to support decision-making of Ecommerce team - Acting as an internal consultant for various teams and help them to make a data-driven decision - Developing dashboard, report and analysis to another team **Salary**: Rp6,000,000 - Rp7,000,000 per month **Experience**: - Business Intelligence Analyst: 2 years (preferred)

  • Business Intelligence Analyst

    6 days ago

    Jakarta, Indonesia Swift Logistic Solutions Full time

    General analysis on features / products that have been released and to be released Deep analytics on warehouse process to give strategic insights for optimizing operational process Provide visualizations to track SLA and measuring operations performance Data ETL (Extraction, Transform, and Load) Design, build, and automate reports and dashboards for...

  • Regional Business Intelligence Analyst

    6 days ago

    Jakarta, Indonesia PT. Partipost Kreasi Global Pratama Full time

    We are seeking a highly-driven Business Intelligence Analyst to join Partipost’s regional Business Intelligence team! As a Regional Business Intelligence Analyst, you will be an individual contributor responsible for supporting Partipost's systems and driving data and process improvements initiatives regionally. You will serve as business partner in all...

  • Senior Business Analyst

    2 months ago

    Jakarta, Indonesia ATI Business Group Full time

    As the Senior Business Analyst in the IT Business Enablement team, you will lead a team of Business Analysts and Automation Experts to analyze the business goals, services, processes, and information needed to identify opportunities for improvement. Ideally, you will use your extensive experience in the travel or aviation industry to formulate the best...

  • Business Intelligence and Data Analytics

    4 days ago

    Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance...

  • Business Intelligence

    2 days ago

    Jakarta, Indonesia byOrange Full time

    **Who We Are** Orange provides your personalized go-to pool of strategy planners, creatives, and technologists for your brand and campaign that aren't part of your daily routine. Strategic managers, content specialists, conceptual creatives, producers, SEO experts, product managers, and others are among the impact players who are held match-fit for your...

  • Business Intelligence and Data Analytic

    4 days ago

    Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance...

  • Business Intelligence Intern

    7 months ago

    Jakarta, Indonesia Global Tiket Network Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid **Job Descriptions**: - To help on the task delivery of Business Intelligence (report...

  • Business Intelligence Intern

    7 months ago

    Jakarta, Indonesia tiket.com Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid **Job Descriptions**: - To help on the task delivery of Business Intelligence (report...

  • Business Intelligence Analyst

    11 hours ago

    Jakarta, Indonesia Cermati.com Full time

    Company Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...

  • Business Intelligence Intern

    7 months ago

    Jakarta, Indonesia Global Tiket Network Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - To help on the task delivery of Business Intelligence...

  • Business Intelligence Intern

    7 months ago

    Jakarta, Indonesia tiket.com Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - To help on the task delivery of Business Intelligence...

  • Business Intelligence Intern

    4 months ago

    Jakarta, Indonesia PT Global Tiket Network (tiket.com) Full time

    Your main duties in flying with us: - To help on the task delivery of Business Intelligence (report and analysis) and understand the table relations in the Data Warehouse. - Contribute on task delivery such as performing descriptive analysis, and enhancing dashboard/query for data warehouse - Get deeper understanding of ideal Business Intelligence...

  • Data Product Manager Intern

    7 months ago

    Jakarta, Indonesia Shopee Full time

    Department Business Intelligence and Data Analytics- LevelInternship- LocationIndonesia - JakartaThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and...

  • Data Scientist, Business Intelligence

    7 months ago

    Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance...

  • Business Intelligence Analyst

    2 days ago

    Jakarta, Indonesia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • Research & Insight Intern - Business Intelligence

    7 months ago

    Jakarta, Indonesia Shopee Full time

    Department Business Intelligence and Data Analytics- LevelInternship- LocationIndonesia - JakartaThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and...

  • Business Intelligence and Data Analytics

    4 days ago

    Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance...

  • Head of Business Intelligence

    1 week ago

    Jakarta, Indonesia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • Business Intelligence Analyst

    4 days ago

    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs, builders, owners inside the...