Customer Service Server Pulsa

5 months ago


Bandung, Indonesia Cookie Full time

**Kualifikasi**:
1. Pria/Wanita usia Max. 25 Tahun.

2. Pendidikan Min. SMA/SMK Matematika (Diutamakan).

3. Berpengalaman sebagai Customer Service (Diutamakan).

4. Dapat mengoperasikanKomputer.

5. Memiliki integritas tinggi, pemikiran analitis yang baik, mampu bekerja baik secara individu maupun tim, mandiri dan berorientasi pada hasil.

**Deskripsi Pekerjaan**:
1. Memahami, mengingat, dan menghafal produk yang tersedia di server pulsa.

2. Melayani komplain dari customer baik melalui telepon dan whatsapp.

3. Memonitor transaksi server pulsa (status sukses, pending, gagal).

4. Memastikan transaksi sesuai denom atau kode.

5. Memastikan koneksi internet tidak putus baik ke supplier maupun aplikasi customer.

6. Memastikan transaksi sesuai dengan denom atau kode.

7. Memastikan stock / saldo supplier tersedia.

8. Melakukan stock opname harian.

9. Siap bekerja 3 shift (24 Jam)

10. Memastikan dan berkordinasi antar team pada saat pergantian shift mengenai kendala atau kondisi terakhir server pulsa.

**Gaji + Bonus Kehadiran + Bonus Service**

Jenis Pekerjaan: Penuh Waktu, Kontrak
Panjang kontrak: 12 bulan

Gaji: Rp1.500.000 - Rp2.000.000 per bulan

Pertanyaan Lamaran:

- Apakah domisili Anda di Bandung? Di Kecamatan mana?

Pengalaman:

- Customer Service: 1 tahun (Diutamakan)


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