Telesales Customer Service

6 months ago


Bandung, Indonesia Sinergi Performa Cipta Full time

Job Requirements:

- Min D3/S1 any major With GPA 2,75
- Has sales skill (exerience in selling)
- Clear Articulation and good communication in Bahasa
- Experience in customer service area
- Typing skill with WPM 50 & Accuracy 90%
- Sense Of Empathy
- Vaccinated : 2 Dose
- Energetic and agile
- Min. Fresh graduate and max 2 years in the same position (entry level)
- Attention to detail
- Adaptive with dynamic changes
- Able to speak English with minimum passive communication

Job Scopes/Descriptions:

- Guide our consumer and partners in using our products (i.e. Educate consumers and partners on the products, promotional campaigns, as well as troubleshooting when they have difficulties)
- Manage service enquiries and disputes arising from our consumer and partners, Provide excellent customer service to our consumer and partners base. (i.e. Resolve consumers and partners problems quickly and effectively with empathy and care)
- Maintain good relationships and community building efforts with our consumer and partners
- Support project from all verticals including registration, acquisition, and sales transaction (i.e. Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).

**Job Type**: Contract

**Salary**: Rp4,000,000 - Rp4,209,309 per month

Ability to Relocate:

- Bandung: Relocate before starting work (required)


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