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Onsite Service Technician

1 month ago

Jakarta, Indonesia PT Atlas Copco Indonesia Full time

**Onsite Service Technician - Toyota IDC**:

- Functional area: Service
- Country: Indonesia
- City: Jakarta
- Company name: PT Atlas Copco Indonesia
- Date of posting: Dec 12, 2024

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**

**The Role**
- To deliver service products (Start-up, Maintenance, and Optimization) with excellent follow at customer's premises where necessary
- Develop rapport with customers through effective communication, interpersonal skills, and professionalism, responding to customer needs and working to satisfy customer expectations
- Maintain regular meetings with customers to identify the customer’s requirements, analyze their demands, and deliver a gap closure plan.
- To diagnose the problematic and inefficient performance of all Atlas Copco power tools products and take appropriate action to rectify performance
- To identify and source spare parts and consumables required for the repair of tools
- To carry out calibration, testing, and certification of all Atlas Copco power tool products, according to standard procedures
- To determine and undertake all necessary preventative maintenance on all power tool products
- To generate technical reports on service provided at the site
- To carry out pre-delivery testing and inspection of tools as appropriate prior to delivery/site installation
- To incorporate a Flexible attitude to working out of normal as and when required
- Keep effective interaction with other functions (such as project and sales) to setup and optimize the cross-functional processes

**What you can expect from us?**

a dynamic and challenging workplace that provides opportunities to develop and explore the potential for self-competence.

**What we expect of you?**
- Hold a Degree in Mechanical, Electrical, Mechatronic Engineering or related equivalent
- Strong mechanical and electrical skills.
- Computer literate, Proficient in MS Office (Excel, Word, PowerPoint)
- Good command of spoken and written English
- Good engineering skills, with at least 1-2 years of experience in an Engineering environment
- Ability to build strong and effective working relationships with both customers and colleagues
- Ability to work individually and as part of a team
- Self-motivated and a high degree of flexibility.
- the advantage of having the expertise to use PLC and microprocessor controls knowledge

**City**
Jakarta

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.