Business Operations

1 day ago


Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

**About Us**

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

We are piloting an innovative Loyalty Platform for Farmers, in collaboration with leading agri-brands. Our platform connects farmers with valuable resources, learning opportunities, and rewards, while enabling brands to engage meaningfully with their farmer customers.

We are looking for a **Business Operations**to join our team and manage the day-to-day operations of the loyalty platform. This role is crucial in ensuring smooth platform operations and building strong relationships with farmers and brand partners.

**What will you do but not limited to**:
**1. Content Management**:

- Interact with agri-brand partners to collect product information and e
- learning materials.
- Enter collected content into the platform's system accurately and on time.

**2. Farmer Acquisition**:

- Collaborate with brand partners to onboard their farmer networks to the platform.
- Partner with the in-house Marketing Communication team to attract additional farmers to participate.

**3. Claim and Reward Management**:

- Review and validate claim-reward photo submissions from farmers manually (eye validation).
- Work with the in-house Digital Goods Commerce team to distribute mobile data plans and other rewards to validated farmers.
- Maintain accurate records of validated claims and rewards distribution.

**4. Farmer Engagement**:

- Engage with farmers (remotely or on-site) to collect feedback on their experience with the platform.
- Foster trust and positive relationships with the farmer community.

**5. Reporting and Insights**:

- Monitor and analyze platform success metrics.
- Document insights and operational learnings for broader implementation.

**Requirements**:
**Experience**:

- 1-2 years of experience in agri-business operations, working with agri
- brands and/or farmers.
- Fresh Graduate are welcome to apply

**Skills**:

- Strong communication and interpersonal skills, with the ability to interact with diverse stakeholders (brands, farmers, internal teams).
- Detail-oriented and organized, especially when managing data entry, claim validations, and reporting.
- Basic analytical skills to track metrics and derive insights.
- Proficiency in Microsoft Office or similar tools.

**Personality**:

- A proactive, empathetic individual who is passionate about supporting farmers and driving positive impact in agriculture.



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