Beauty Counter Manager

6 days ago


Surabaya, Indonesia PT Recruit First Indonesia Full time

Posisi **Beauty Counter Manager** bertanggung jawab atas pengelolaan harian operasional counter skincare, memastikan pelayanan pelanggan yang prima, serta memimpin tim beauty advisor.

**Tanggung Jawab Utama**:
**Kepemimpinan Tim**:

- Mengawasi, melatih, dan memberikan feedback kinerja kepada tim beauty advisor.
- Menetapkan target tim, memantau kinerja, dan memberikan coaching.

**Pengalaman Pelanggan**:

- Memberikan konsultasi perawatan kulit yang dipersonalisasi sesuai masalah kulit konsumen.
- Menangani pertanyaan atau masalah pelanggan.

**Pengelolaan Penjualan**:

- Mendorong penjualan dan memastikan tim mencapai target.
- Menganalisis umpan balik pelanggan untuk meningkatkan layanan.

**Manajemen Acara**:

- Merencanakan dan mengadakan acara di toko, seperti launching product dan workshop.

**Display & Inventory Management**:

- Menjaga display product yang menarik dan mengelola stok produk di toko

**Pelatihan & Pengembangan**:

- Melatih tim tentang produk, teknik penjualan, dan layanan pelanggan.

**Tugas Administratif**:

- Memelihara catatan kinerja staf dan feedback pelanggan.
- Mengelola jadwal staf dan memastikan toko rapi serta lengkap.

**Kualifikasi**:

- **Pendidikan**: Minimal D3 atau S1 di bidang Bisnis, Retail, atau terkait.
- **Pengalaman**:Minimal 3 tahun di manajemen retail/beauty, terutama skincare. Tidak menerima di luar bidang ini.**:

- **Kemampuan**: Kepemimpinan, komunikasi, layanan pelanggan, dan kemampuan mencapai target.
- Antusias, proaktif, berorientasi pada pelanggan, dan mampu beradaptasi.

Jenis Pekerjaan: Penuh Waktu

Lokasi Kerja: Tatap muka


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