Current jobs related to Head of Customer Relation - Jakarta - PT Humana International Indonesia

  • Customer Relation Officer

    6 months ago

    Jakarta, Indonesia Serasi Autoraya Full time

    Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Conduct program socialization and monitoring of the implementation of all customer...

  • Customer Relation Coordinator

    5 months ago

    Jakarta, Indonesia Serasi Autoraya Full time

    Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by follow up on complaints to the relevant departments and ensure that they are resolved. - Customer surveys which include distribution forms and data from customers, data...

  • Customer Relation Supervisor

    1 month ago

    Jakarta, Indonesia Binakarya Properindo Group Full time

    Binakarya Propertindo Group is one of the leading property developers in Indonesia. The company was founded in 2007, the owners has been in the property business for more than 20 years. Binakarya Propertindo Group focuses its property business in the construction and development of apartments, houses and commercial complexes. Binakarya Propertindo Group...

  • Customer Relations Executive

    2 months ago

    Jakarta, Indonesia PT. Stretchline Indonesia Full time

    Are you interested in **communicating and interacting deeply with others, especially from different countries**? Do you possess the ability to **work meticulously, process data, understand it, and convey it simply for others** to grasp? If you answered YES to both questions, we invite you to **join Stretchline Indonesia as a Customer Relation Executive...

  • Customer Relation

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relations

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible for building and...

  • Customer Relation

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation

    2 months ago

    Jakarta, Indonesia Vplus Platinum 8 (Sona Topas Tower) Full time

    VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8. Located in Mega Kuningan, South Jakarta, the company is engaged in services and finance. We aim to introduce our business to the public and invite people to develop themselves in the field to become successful and professional businessmen. Role...

  • Customer Relation Management

    5 months ago

    Jakarta, Indonesia Samora Group Full time

    **Requirements**: - At least** 3 years of working experience as Customer Relation Management or Sales Support in F&B / HORECA / Food Manufacturing**: - ** Have experience in working at a B2B Company will be a plus**: - ** Have experience using Zendesk is a must**: - ** 6-month project contract with the opportunity to become a permanent employee**: -...

  • Customer Relations

    2 months ago

    Jakarta, Indonesia PT. Victory International Branch Satrio Tower Full time

    VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8. Located in Mega Kuningan, South Jakarta, the company is engaged in services and finance. We aim to introduce our business to the public and invite people to develop themselves in the field to become successful and professional businessmen. **Role...

  • Customer Relation Staff

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relations Staff

    4 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation Staff

    4 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation Officer

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Head of Customer Service

    1 month ago

    Jakarta, Indonesia PT Dunia Maya Teknologi Full time

    Core Responsibilities: - Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation - Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved - Identify performance related issues, develop an action plan for improvement,...

  • Customer Relation Officer

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation Officer

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relations Supervisor

    4 weeks ago

    Jakarta, Indonesia Binakarya Properindo Group Full time

    Oversee and ensure the daily operations of the customer relations team run smoothly. - Handle customer complaints directly (face-to-face/walk-in) in a professional, prompt, and effective manner. - Identify customer issues and provide solutions to improve customer satisfaction. - Manage and monitor customer feedback, creating reports on recurring issues or...

  • Customer Relation Officer

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Company Description** VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8, located in Mega Kuningan, South Jakarta. Our business is engaged in services and finance, and we aim to introduce our business to the public. We invite people to step outside their comfort zone to develop themselves in this field to...

Head of Customer Relation

4 months ago

Jakarta, Indonesia PT Humana International Indonesia Full time

**Overview**

Our client, one of the reputable real estate developer that has 15 years of experience footprint in Indonesia.

Job Description:

- Planning and delivering Customer Relation strategies across the company encouraging customer retention and customer loyalty in all company residential projects.
- Development and implement the Customer Relation policies and procedures that meet the business needs & clients requirements.
- Working closely with all departments to ensure the Customer Relation works effectively for all aspects of the company.to make decisions regarding the current resource.
- Manage day-to-day operations while dealing with various clients.
- Investigate customer's problems and find solutions
- Assisting clients with the property after-sales and development.
- Manage hand over and fit-out process of projects.
- Being involved in staff recruitment and appraisals.
- Training staff to deliver a high standard of customer service.
- Leading or supervising a team of customer service staff.

**Requirements**:

- Bachelor's degree in administration or a related field.
- in real estate or property background is a must
- Excellent interpersonal and communication skills.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satis

*

**Salary**: From Rp50,000,000 per month

**Experience**:

- Hospitality: 10 years (required)