Account Manager

1 week ago


Jakarta, Indonesia Liven Full time

**Join the revolution in hospitality tech**

**Liven** is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.

Our platform is designed to help hospitality businesses save more and work smarter by integrating all operational aspects—from ordering to back-of-house operations to payments. Our passion for hospitality drives us to continually innovate and enhance the industry with AI-enriched data insights and automated process management.

**Key Milestones**:

- ** Expansion**: Acquired OrderUp, Abacus, Zeemart, Nomine and Copper, forming Asia Pacific’s largest end-to-end group in hospitality technology.
- ** Global Reach**: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.

Join us in revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency.

**Here’s a quick glimpse of Liven**:

- You can visit Career
- You can visit LinkedIn
- You can Visit Blog
- Acquisition News

**About the role**

We are looking for motivated and experienced Account Managers to join our team in Jakarta, Indonesia. As an Account Manager, you will play a pivotal role in driving sales and managing client relationships, focusing on Point of Sale (POS), Payments, Online Ordering, Loyalty & Engagement, Procurement, and Marketing & Analytics technology for the hospitality sector. To this end, you will spend your first six months within the role implementing the product suite under the Solutions team including remote installations. Post this, your primary responsibility will be to engage with restaurants, cafes, and other Food and Beverage (F&B) establishments, offering tailored solutions that meet the needs of their business and their customers.This role is ideal for professionals with experience in POS companies who are based in Jakarta or near BSD City.

**What you'll do**
- Drive the sales of Liven's POS and related full-stack technology solutions to restaurants, cafes, and other F&B establishments in Jakarta and surrounding areas.
- Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and loyalty.
- Identify and capitalize on new business opportunities within the assigned region.
Provide expert consultation to clients, understanding their needs and offering tailored POS solutions.
- Coordinate the installation and implementation of POS systems, ensuring smooth transitions and optimal performance.
- Stay informed about the latest trends in POS systems and F&B technology to provide clients with the most up-to-date solutions. Work closely with the technical team to address client needs and resolve any issues efficiently.

**Qualifications**
- Proven sales experience, particularly in the F&B technology sector, with a strong preference for those with experience in POS providers.
- Hands-on experience with POS systems, including sales, installation (both hardware and software), or support.
- In-depth knowledge of the Jakarta and BSD City markets, with an established network in the area.
- Strong communication and interpersonal skills, with the ability to build and maintain long-term client relationships.
- A demonstrated ability to meet and exceed sales targets.
- Problem-solving skills and the ability to work independently in a dynamic, fast-paced environment.
- Proximity to Jakarta or BSD City is essential, with a willingness to travel within the region.
- A general understanding of basic computer networking

**Why Join Us**
- Competitive Salary: Attractive compensation package with performance-based incentives.
- Career Growth: Opportunities for advancement within a dynamic and growing company.
- Collaborative Environment: Work with a talented and supportive international team.
- Innovative Culture: Be part of a company that values creativity, innovation, and the entrepreneurial spirit.


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