Id0828: Manager Customer Care

**职务名称**: FedEx Express APAC **Job Title**: ID0828: Manager Customer Care **职务申请 ID**: RC170066 **地点**: Jakarta, 印度尼西亚 **职务类型**: Regular Customer Support; Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team) Education: Bachelor’s degree or equivalent, in any discipline...

Make sure customer care agent meet the SLA regarding solve the complaint from customer Manage all agents to have more knowledge regarding product and promotion Make sure the answer from the agent is the same as the question from the customer. Create reporting regard Customer satisfy (C-SAT), Aging ticket, top of complain, and SLA. **Report weekly...

Responsible to handling call center for customer complaints / PFS Care - Handling customer service for follow up customers - Must be able to handling and maintain emotions customers **Requirements**: - At least 3 years in Call Center / Customer Care - Must be able to handling and maintain emotions customers - English is a must - Communicative and good...

Industry : Insurance Location: South Jakarta **Description**: - Handle customer complaints, inquiries, and requests. - Monitor and follow up on pending cases. **Requirements**: - Bachelor’s degree (minimum). - **1-2 years of experience in customer care,** preferably in the banking or insurance industry. - Able to understand English. - Proficient in...

WE ARE... Car Glass Indonesia is a young, passionate web startup operating in London and Copenhagen. Our mission is to make it super simple to replace car glass and windscreens with unmatched customer care. The platform provides an “on location” car glass replacement service in Indonesia. Our goal is to provide instant and easy online service with a...

Persyaratan Pendidikan mínimal S1 jurusan semua jurusan Pengalaman kerja mínimal 3 tahun sebagai Customer Care atau Marketing Promo di industri properti Memiliki kemampuan komunikasi yang baik secara verbal maupun non-verbal Memiliki ide-ide kreatif Teliti, jujur, dan berintegritas Tanggung Jawab Merespon pesan atau telepon dari konsumen di berbagai...

PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki 43 kantor cabang di seluruh Indonesia...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...

We are seeking a Senior Leader in Customer Care to join our team. In this role, you will be responsible for leading our customer support, service operations, and experience strategies in the fintech industry.This is a customer-centric role that requires a strong understanding of fintech regulations, customer support best practices, and digital banking...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

No Relocation Assistance Offered 149772 - Jakarta, Jakarta, Indonesia **#LI-Hybrid** **About Colgate Palmolive**: We are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with a portfolio in Oral Care, Personal Care, Home Care and Pet...

Lead and Manage all PT CARE Project implementation Manage Project issue,recommed and negotiate solutions with all share holder Control and Manage Project Schedule and Scope of Project Managing shared resources accoss all project Manage project resource and oversight all currecnt and future project Identifying, manage and documented project...

We are seeking a seasoned Customer Experience Manager to lead our customer support, service operations, and experience strategies in the fintech industry. This role requires a customer-centric leader who can enhance service quality, optimize customer satisfaction, and drive operational efficiency while ensuring compliance with fintech industry...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

We are looking for a Key Account Manager for Automotive Aftermarket professional **car care mechanical segment **. The incumbent's responsibilities include achieving sales target, maintain customer relationship from distributor to end user, delivering sales support program, and provide technical solutions to the customers. **Area of coverage -...

**Requirements**: - Usia max. 25 Tahun - Lulusan D3/S1 semua jurusan - 1 Tahun dibidang Customer Care - Dapat berkomunikasi dengan baik - Berpenampilan menarik - Bersedia bekerja shifting - ** Penempatan Kerja, Summarecon Mall Serpong** **Job Descriptions**: - Memastikan kepuasan dan kenyamanan pelanggan - Mengawasi dan memastikan kesiapan fasilitas...

Persyaratan Min. 2 years experience within the same position/Call Center/Customer Service; Good communication skills; Ability to work in a team; Customer focused; Integrity; Performance/Result Oriented;

Giving Follow to customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support Give Respond, Proceed & Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately & based on service quality...

**Kualifikasi**: - **Aktif Berbahasa Inggris**: - Usia maksimal 30 tahun, mínimal D3 atau sederajat. - Memiliki pengalaman sebagai Customer Service/Teller/Frontliner/Customer Relation mínimal 1 tahun. - Memiliki kemampuan komunikasi yang baik. - Detail, ramah, dan responsif **Deskripsi Pekerjaan**: - Melayani pelanggan serta memberikan informasi dengan...

Menerima, merekap dan merekam seluruh keluhan dan informasi dari pelanggan - Menjalankan program-program Customer Care yang ada - Membina hubungan baik dengan kantor pusat dan pelanggan - Melakukan input sistem seluruh keluhan dan informasi dari pelanggan yang diterima melalui Call Center dan mendistribusikannya ke cabang - Memastikan bahwa semua keluhan...