Community Associate

7 months ago

Jakarta, Indonesia WeWork Full time

**About Us**

At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.

**About the Opportunity**

As a Community Associate, you'll be the primary point of contact for the Community and act as the “face” of WeWork You will report to your building each day to support the Community Management team to achieve the following:

- Build a welcoming and collaborative community environment amongst our members through events and building relationships between members
- Ensure that your building is fully operational and processes are running efficiently.
- Drive growth and promotion of WeWork-provided service offerings.
- Take direction from the Community Lead and the Community Manager to support the Community Team as necessary.
- All of this while illustrating WeWork’s core values and working towards achieving our mission.

**Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following**:
**Front Desk Management**:

- Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.
- Greet members and guests with a warm and welcoming demeanor.
- Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly sign-in via Welkio iPad.
- Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.
- Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
- Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc.
- Keep the front desk clean and organized.
- Notify members of any food deliveries and couriers.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.

**Events and Membership Engagement**:

- Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.
- Consistently celebrate members’ successes and milestones through gifts and notes.
- Distribute all necessary info to promote the event including Creation and posting of weekly events poster and individual event posters.
- Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).
- Input notes into Spacestation or equivalent system about Members.
- Identify and execute opportunities to connect members with each other.
- Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
- Be active on the WeWork member network to engage members.
- Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.
- Ensure music levels and activations are appropriate to the daypart and occasion.
- Write and send broadcasts relating to building updates.

**Building Operations and Management**:

- Receive, process, sort, and organize all mail.
- Locate and issue post via the regional system to members upon request.
- Keep the mailroom organized and clean.
- Return to Sender' for unidentified mail and former member mail after 30 days of no-pick up.
- Ensure courier parcels have all the correct details for scheduled pick-ups.
- Investigate, escalate, and resolve 'lost' packages.
- Know and explain WeWork policies and procedures around mail and mailroom.
- Track, audit, and organize keys collected and distributed.
- Manage keycard stock and request new inventory as needed.
- Collect keys and key cards upon move-out.
- Review location and how to use each piece of Emergency Equipment.
- Provide support for an automated coffee machine for guests and members.

**About You**

We’d love to hear from you if you meet the qualifications below:

- College graduate with a four-year degree preferred, but not required.
- Customer service and/or sales experience a plus.
- Must have strong verbal and written communication skills.
- Outstanding interpersonal and multitasking skills.
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
- Passion for entrepreneurial communities.
- Passion and understanding of WeWork’s mission and values.
- Proficient in basic computer skills.

**Life at WeWork**

Being a WeWorker is more than just a job. We believe the magic of work is spa

  • Community Associate

    7 months ago

    Jakarta, Indonesia AYANA Hospitality Full time

    In the heart of **our premium flexible coworking space**, this role is poised to provide extraordinary experiences and impeccable customer service for our valued clients and guests. Our dedicated Community Associate will assist clients in optimising their use of our adaptable workspaces to elevate their business goals and facilitate the creation of...

  • Community Associate

    7 months ago

    Jakarta, Indonesia Regus Full time

    **Community Associate** At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too. **The opportunity** As a Community Associate, you’ll work...

  • Community Associate

    7 months ago

    Jakarta, Indonesia Regus Full time

    **Community Associate** At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too. **The opportunity** As a Community Associate, you’ll work...

  • Marketing & Communications Associate

    3 days ago

    Jakarta, Indonesia Dentsu Aegis Network Full time

    The purpose of this role is to support the marketing team manager with presentation and content creation and enable the execution and delivery of the relevant marketing strategy. **Job Title**: Marketing & Communications Associate Key responsibilities: - Plans, develops and implements effective marketing communication campaigns, especially website and...

  • Community Associate

    7 months ago

    Jakarta, Indonesia WeWork Full time

    **About Us** At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our...

  • Community Associate

    18 hours ago

    Jakarta, Indonesia Glints Full time

    At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams. **About This Role** We’re looking for Community Associates to join our Glints ExpertClass team....

  • Marketing Communication Associate

    3 hours ago

    Jakarta, Indonesia SPI Full time

    Marketing Executive Associate will be responsible to increase brand awareness of brands that are operating under our company umbrella through offline and online campaign activations to many petshops in Indonesia. They shall plan activities (including events) content and collaterals that would be needed for marketing purposes. Marketing Executive will hand in...

  • Community Associate

    7 months ago

    Jakarta, Indonesia Moladin Full time

    Maintain and monitor the productivity of community leaders in all areas. - Actively engage with the community. - Take responsibility for delivering and creating community programs. - Organize and execute community events to support the leaders in achieving their targets. - Report on community activities and identify growth opportunities to the Offline...

  • Community Associate

    18 hours ago

    Jakarta, Indonesia Coda Payments Full time

    Responsibilities 1.Lead in developing deep relationships with the Community Members at a local level. 2.Responsible for managing and leading Codashop Global Series monthly 3.Fostering interesting conversations and high engagement on the different community channels (Codashop forum, Discord, social media pages). 4.Preparing and coordinating the execution of...

  • Community Associate

    7 months ago

    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs,...

  • Corporate Communication

    7 months ago

    Jakarta, Indonesia AwanTunai Full time

    Jakarta, DKI Jakarta Work Type: Full Time **Role** - AwanTunai is looking for a Corporate Communication Sr Associate / Jr Manager who will manage and orchestrate all internal and external communications to foster a consistent and positive point of view among all stakeholders. **Responsibilities** - Develop and execute comprehensive corporate communication...

  • Associate Director, Asia Marketing

    3 months ago

    Jakarta, Indonesia Turner & Townsend Full time

    **Company Description** Who is Turner & Townsend?** All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver...

  • Sales Associate

    7 months ago

    Jakarta, Indonesia Bali Staff Solutions Full time

    A Sporting Products Company in **Jakarta, Indonesia** is looking for a talented and enthusiastic **Sales Associate** **(Full-time)** **Responsibilities**: - Manage online shopping platforms, ensure inquiries are dealt with effectively and encourage customers to purchase directly through the company’s website - Conduct cold callings on sport venues and...

  • Yabb Community Engagement Associate

    1 week ago

    Jakarta, Indonesia GO-JEK Full time

    **About the Role **You will work directly with the Senior Programs Associate. Your role is to manage external activation and collaboration activations, including the Catalyst Changemakers Lab Alumni Fellowship Days, webinars, showcasing events, and other activations integral to the Catalyst Changemakers Ecosystem of YABB. You will coordinate closely with the...

  • Partnership Operations Associate

    7 months ago

    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    We are seeking a Partnership Operations Associate to manage the registration and onboarding of new merchants, as well as provide ongoing support to existing merchants. The Partnership Operations Associate will work closely with internal teams to ensure a seamless and efficient merchant registration process. **Key Responsibilities**: - Manage the...

  • Associate

    2 days ago

    Jakarta, Indonesia PT Tanamas Gunung Sukses (Tanamas Group) Full time

    SANS Attorneys At Law (Tanamas Group) Open hiring for: **Associate** Qualification: - Male - Max 30 years old - Min 2 years experienced in the same field - Fresh graduates are welcome - Have good personality and communication - Can work in team or individual - Easy adaptable - Fluent in English both written and spoken - Ready to be placed in our client...

  • Transfer Pricing Junior Associate

    2 days ago

    Jakarta, Indonesia Associa Full time

    Job Description Assisting Associate & Senior Associate in Transfer Pricing Advisory & Dispute Assisting Associate & Senior Associate in preparation of Transfer Pricing Documentation Assisting Associate & Senior Associate in Transfer Pricing Audit Work together with the team to deliver International Tax and Transfer Pricing related projects successfully and...

  • Communications Manager, Sea

    1 week ago

    Jakarta, Indonesia BD Full time

    Job Description Summary You are responsible for internal and external communications in support of key business objectives, BD associate engagement, and regional company reputation. This role will partner closely with SEA VP/GM and SEA Leadership, to ensure all communications activities align to SEA Vision and specific regional goals and objectives. The...

  • Marketing Associates

    7 days ago

    Jakarta, Indonesia The Pretty Boxes Full time

    We are looking for result-driven Marketing associates to be responsible for all marketing job duties. **About Marketing Associates job** **Job Description**: - Passionate about building a brand - Plan and oversee the organization’s marketing activities and campaigns - Must have great enthusiasm for all things marketing and great knowledge of relevant...

  • Retail Associate

    4 days ago

    Jakarta, Indonesia PT. Alfa Beta Cipta Full time

    **RETAIL ASSCOCIATE** We are a retail and distributor company of a Parisian eyewear brand and an Italian design bottle brand. We would like to invite you to represent us at our newest retail experience located in South Jakarta and North Jakarta as our Retail Associate. We are looking for a motivated Sales Associates that are passionate in communicating the...