Site Support Engineer

3 months ago

Jakarta, Indonesia Thales Full time

Location: Jakarta, Indonesia

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Thales has been established in Indonesia for close to 40 years. Today Thales Indonesia employs 25 people and has successfully provided numerous solutions to Indonesia in both civil and defense sectors. The Group’s main business in Indonesia has historically been the defense domain, where Thales is a long-term provider of defense systems for the Indonesian Army and Navy. In these areas Thales has demonstrated a strong commitment to working collaboratively with the Indonesian government and partners with local stakeholders. In recent years there has been an increased interest in the Thales civil solutions especially in the field of transportation and air traffic control. With the growing attention to infrastructure development by the Indonesian government, Thales will have opportunities in the transportation and security domain.

The Site Support Engineer will be the main point of contact locally in Jakarta, Indonesia for the defense project, and to provide engineering site support for the project until project completion.

**Responsibilities**:

- Act as the main point of contact for the project, communicating between the customer and project team both locally and overseas (mainly in Europe)
- Assist the Project Manager in managing day-to-day operations and project progress (including tracking progress of civil works), understanding customers’ and end user’s requirements, and to highlight any concerns of the customer and end user
- Assist the Project Manager during project management review held in customer facilities
- Build and maintain good relationship with the customer and end user
- Provide technical support
- Site survey, site readiness review and site activities (C2 and radar installation, training)
- Conduct site management to secure dates for site acceptance and ensure on-time delivery of goods to the site
- Support Thales Business Lines (BL) and customer for the shipment of goods
- Provide anomalies report and escalate issues to Project Manager where necessary
- Manage local warranty activities and ensure customer satisfaction during warranty

**Requirement**:

- Bachelor’s degree in Electrical/Electronics/Mechanical Engineering or related discipline
- Minimum 3-4 years of relevant experience
- Preferably has experience in an international environment (worked in MNC or studied abroad)
- Has experience in the following:

- Knowledge in signal processing, microwaves and RF technology
- Project management
- Knowledge of command and control (C2) and radar systems will be an advantage
- Good practice with electronic standard tools (scope, multi meter, RF, signal analyzer)
- Civil works
- Computer network
- Bahasa is mandatory and fluency in English (verbal and written) is necessary
- Strong interpersonal skills and autonomous
- Able to travel within Indonesia to remote areas, and overseas

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