Site Service Engineer

6 months ago

Jakarta, Indonesia FLSmidth, Inc. Full time

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.

It’s a big responsibility, and we have committed to do it.

As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero - enabling our customers to move towards zero emissions cement plant by 2030.

Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.

We are seeking a highly motivated and service orientated individual to join our team as a Site Service Engineer for Asia, based in Indonesia.

As the key site-based contact for our Customers, the Site Service Engineer role is critical. You will be responsible for overseeing the product line of KREBS Pumps, Cyclones, Valves, Hose & Rubber (PCV) performance in the field as well as targeting competitor installed base to replace & offering technical solutions with our Teams. This is an excellent opportunity to showcase your expertise in service solutions and drive the success of our products in the region.

Job Scope:

- Customer focused service support for all Pumps, Cyclones, Valve, Hose & Rubber products in the region.
- Routinely monitoring & offering improved performance solutions to Customers. In-depth knowledge of rebuilds, oversee site installation & routine maintenance of PCV equipment.
- Targeting competitor installed base, gathering process-data & working with technical teams to offer our products showcasing improved performance, lower total ownership costs, better availability & service support.
- Technical solutions sales through identifying site issues & troubleshooting - willingness to drive business development and build relationships for repeat business.
- Maintain site based installation list & monitor performances.
- Collaborate with the regional sales teams to effectively promote and market our products/services to relevant customers in the region.
- Work closely with Regional/Global Product Line Management, Capital Sales, and Inside Sales to develop winning proposals.
- Provide comprehensive training and guidance to customers, sales representatives, and site support.
- Travel to customer sites and engineering firms to troubleshoot, consult on system design, support start-ups, and ensure proper aftermarket support, including warranty/quality issue resolution.
- Report won/lost opportunities and customer feedback, including market intelligence, competition activities, and suggestions for product design and improvement based on specific customer pain points.
- Collaborate to support the successful launch of new products/services in the region.
- Assist with mining sales opportunities in region.

What you bring:

- Strong Customer Focus
- Ability to live and work in Indonesia.
- Experience with a service background as a fitter & turner or in metallurgy or mechanical engineering.
- Capability to provide training and guidance to customers, sales, and field service teams.
- Willingness to travel to troubleshoot, consult on system design, and ensure aftermarket support.
- Skilled in analyzing competition, providing customer feedback. Ability to identify product design improvements and customer pain points.
- Strong interpersonal skills to interface effectively with customers, sales teams, and cross-functional stakeholders. Ability to collaborate with global teams and leadership.
- Understanding of the Asia Pacific market dynamics, industry trends, and regulatory environment.
- Strong presentation skills and the ability to present technical training courses to large groups.
- Ability to thrive in a fast-paced, global environment with matrixed reporting structures.
- Supports delivery of technical sales briefings for customer and company representatives
- Gathers input to customer technical specifications and estimates the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution
- Gathers input to post-sale product configuration and designing custom solutions in accordance with customer specifications
- Supports delivery of technical user training and product briefings with customers, vendors, and company representatives.

What we offer

Join our team at FLSmidth and immerse yourself in an energetic and competitive work environment
- Competitive remuneration package on offer.
- Flexible start & finish times.
- Job security in a volatile market - FLSmidth has 140 years of successful operation within a global environment.
- Development and training within a respected global OEM company.
- Opportunity to be recognised and rewarded via the FLSmidth United program allowing you to redeem points and purchase a wide range of products.
- Employee Assistance Program for employees

  • Structural Site Engineer

    6 months ago

    Jakarta, Indonesia Royal HaskoningDHV Full time

    **Vacancy Intro**: Royal HaskoningDHV is an independent consultancy firm which integrates 140 years of engineering and environmental expertise with climate resilience solutions. Operated in Indonesia since 1992, PT Haskoning Indonesia, as part of Royal HaskoningDHV is one of the most prominent leading engineering and consultancy firms with a unique track...

  • Site Engineer

    6 months ago

    Jakarta, Indonesia GRIT AI Full time

    Our Client Multinational Construction Company is looking for a **SITE ENGINEER** located in West Java (Cikarang/Karawang) based on project it held: - Controlling and Making report of Project Schedule, Project Budget, Shop Drawing, Project Progress - Contribute to project performance. - Making good relation in order to fill owner request - supervising and...

  • Service Engineer

    7 months ago

    Jakarta, Indonesia Ingersoll Rand Full time

    **Job Summary** The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be...

  • Site Reliability Engineer

    6 months ago

    Jakarta, Indonesia Pro Sigmaka Full time

    We established at 2012. With experience in several industry sectors, a broad portfolio and technology platform as well as bringing a dedicated and highly qualified team, enabling the talent we provide to provide fast and responsive services, making it the best choice for companies that want to increase the usability of their businesses. OUR SERVICES -...

  • Service Engineer

    6 months ago

    Jakarta, Indonesia ABB Full time

    **Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Service Engineer

    8 months ago

    Jakarta, Indonesia Ingersoll Rand Full time

    **About Us** Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries. **Job Summary** The Service Engineer is responsible for carrying out after sales field service jobs...

  • Engineer Technical Services

    1 month ago

    Jakarta, Indonesia DKSH Full time

    Location: Jakarta, ID, ID- Global Business Unit: TEC- Job Function: Engineering- Requisition Number: 166787- Description: **Job Summary**: Act as company’s ambassador on customer side to provide all services and as key person for problem solving regarding to the equipment that salesman sold. **General Responsibilities**: - Responsible for customer...

  • Services Engineer

    7 months ago

    Jakarta, Indonesia Organica Water Full time

    Organica is currently looking to fill a Services Engineer position. **Summary of Responsibilities** - Leading and supervising the installation of monitoring stations and control and instrumentation packages - Inspecting and maintaining the installed monitoring stations and instruments on a regular basis - Maintaining records and logs of different actions,...

  • Engineer Technical Services

    4 months ago

    Jakarta, Indonesia DKSH Full time

    **Location**:Jakarta, ID, ID**Global Business Unit**:TEC**Job Function**:Engineering**Requisition Number**:162616**Description**: **Job Summary** - Act as company’s ambassador on customer side to provide all services and as key person for problem solving regarding to the equipment that salesman sold. **General Responsibilities** - Responsible for customer...

  • Site Reliability Engineer

    8 months ago

    Jakarta, Indonesia PT Tiga Daya Digital Indonesia (Eksad Technology) Full time

    Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly. Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by...

  • Service Engineer

    7 months ago

    Jakarta, Indonesia PT. eGenkit Teknik Solusi Full time

    **Service Engineer** - **Making it happen. We welcome the best people who share our values.**: - **Are you looking for challenges & a great career opportunity?**: - **Join our Winning Team.** **Responsibilities**: - **Perform installation and commissioning works at sites.**: - **Able to troubleshoot, investigate and provide service and evaluation on...

  • Site Engineer

    7 months ago

    Jakarta, Indonesia Valmet Inc. Full time

    Technical Specification - Site Engineer / Agreement Manager Role overview The Valmet Agreement Manager is the person responsible for establishment, defining and carrying out the execution plan, and working with your team to ensure that all obligations are met. They are the key contact between you and us, tasked with building our relationship and act as...

  • Drives Service Engineer

    6 months ago

    Jakarta, Indonesia Siemens Full time

    Mission/Position Headline: The Drives Service Engineer travels to customer sites and support our customers with their installation, commissioning, maintenance, and warranty work with industrial equipment (LV- & MV-VFD) in industrial sectors especially in the minerals & mining industries. Areas of Responsibility: - Perform on-site installation and...

  • Senior Mechanical Site Engineers

    6 months ago

    Jakarta, Indonesia Bureau Veritas Full time

    Bureau Veritas is a world leader in the verification, assessment and risk analysis of Quality, Environment, Health and Safety and Social Accountability (QHSE-SA). The Group provides inspection and auditing, compliance verification and certification services to support organisations of all sizes, belonging to all sectors, both public and private, from...

  • Site Engineer

    6 months ago

    Jakarta, Indonesia PT Pulauintan Bajaperkasa Konstruksi Full time

    Site Engineer - Min. Bachelor Degree of Civil / Architecture Engineering - Min. 3 years working experience in High Rise Building Project - Fresh Graduate with GPA min. 3.00 can apply - Mastering AutoCAD, SAP2000, ETABS, Ms. Office - Computer skills "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam...

  • Site Engineer

    8 months ago

    Jakarta, Indonesia PT Indonakano Full time

    Site Engineer - If you are interest and qualified "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud...

  • Field Service Engineer

    8 months ago

    Jakarta, Indonesia ABB Full time

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Service Engineer

    6 months ago

    Jakarta, Indonesia ABB Full time

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Site Engineer

    6 months ago

    Jakarta, Indonesia PT Prosys Bangun Persada (Entity of Bureau Veritas Group) Full time

    Site Engineer - S1 Teknik Sipil - Pengalaman mínimal 3 Tahun "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware...

  • Site Engineer

    3 months ago

    Jakarta, Indonesia TeamworX Indonesia Full time

    Site Engineer - Willing to be placed in Batam and can start working ASAP. "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah...