Service Advisor Supervisor
5 months ago
Persyaratan
**Deskripsi Pekerjaan**:
1. Menerima dan menganalisa keluhan unit Customer dengan melakukan pemeriksaan untuk mendiagnosa kerusakan kendaraan
2. Melakukan monitoring dan permintaan service, storing dari customer melalui WhatsApp Group (WAG)
3. Memberikan penjelasan terkait hasil pemeriksaan unit dan estimasi waktu penyelesaian service kepada customer
4. Membuat Surat Perintah Kerja (SPK) perbaikan unit sesuai hasil analisa kepada mekanik
5. Melakukan koordinasi dengan bagian terkait untuk menindaklanjuti Surat Perintah Kerja (SPK) perbaikan unit yang telah dibuat
6. Membuat Planning terkait service atau perbaikan unit dan estimasi biaya perbaikannya
7. Membuat Laporan harian rutin SPK yang telah dikerjakan
8. Membuat Laporan dan rincian biaya yang timbul yang disebabkan oleh kesalahan pengemudi baik itu regular ataupun rental
9. Membuat pemeriksaan akhir (Final Check) terhadap unit kendaraan yang telah selesai melakukan perbaikan sebelum diserahterimakan ke Customer
Tanggung Jawab
**Kualifikasi**:
1. Pria, Usia Maksimal 35 tahun
2. Pendidikan SMK/D3/S1 semua Jurusan
3. Memiliki pengalaman kerja pada bidang Transport mínimal 3 tahun
4. Mempunyai SIM A dan dapat mengendarai Truck (Diutamakan)
5. Memiliki pengetahuan serta menganalisa Kerusakan Truck (Wajib)
6. Familiar dengan Jenis Truck ataupun Part Hino dan Isuzu (Wajib)
7. Bersedia untuk Penempatan di Setu, Bekasi
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