Dining Leader

2 weeks ago

Surabaya, Indonesia Urban Wagyu Steakhouse Full time

**Qualifications**
- Male/ Female, maximum 35 years
- Graduated from hotel & restaurant management, or related major
- Experienced as a Leader in F&B
- Good looking, communication and leadership skill
- Able to work under pressure and high integrity
- Excellent in English both spoken and written

**Responsibilities**
- Manage outlet from operational to non-operational at dining area following SOP
- Ensure services are provided according to SOP
- Coordinate with SPV regarding outlet management and troubleshooting
- Monitoring and evaluating the performance of dining staff
- Conducting coaching and mentoring to improve dining staff skills

Jenis Pekerjaan: Penuh Waktu, Kontrak
Panjang kontrak: 12 bulan

Gaji: Rp3.700.000 - Rp5.200.000 per bulan

Pertimbangan COVID-19:
All staff full vaccinated

Pertanyaan Lamaran:

- Berapa jumlah orang yang pernah anda pimpin ?
- Study Case : Suatu hari terdapat beberapa reservasi salah satunya ada 1 kelompok yang terdiri dari 10 orang yang sedang merayakan kelulusan wisuda. Kelompok tersebut sangat ramai sehingga, beberapa customer terlihat kurang nyaman dengan hal tersebut. Salah satu customer komplain kepada waiter karena mereka sangat terganggu dengan kegaduhan yang dibuat oleh kelompok tersebut. Sebagai Leader, apa yang anda lakukan ?
- Jelaskan tentang sequence of service?
- Apakah anda bersedia ditempatkan di Pantai Indah Kapuk - Jakarta Utara & Pondok Indah Mall - Jakarta Selatan?

Pengalaman:

- Dining Leader: 1 tahun (Diwajibkan)

Bahasa:

- inggris (Diwajibkan)

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