Kyc Special Project

1 day ago


Jakarta, Indonesia GO-JEK Full time

**Location**
- Jakarta**Work Type**
- Permanent**Application Posted**
- May 18, 2021**About the Role**

As our KYC Project Manager, you’ll be part of the greater KYC verifications team that directly impacts Gojek’s partners. Your main objective will be to lead projects that further enhance KYC processes contributing to measurable benefits for the team's operations. You’ll help identify gaps in our current operational processes, come up with automated solutions to resolve these issues, and review their subsequent results. The main KYC streams, as well as the Product and QC teams, will be your companions on this ride. Your efforts will directly ensure the KYC team operates with great efficiency, reducing manual processes across all KYC functions and facilitating seamless new product deployment.

**What You Will Do**
- Review manual processes and come up with solutions to implement automation for KYC customers, merchant-partners, and driver-partners, and monitor result to ensure continuity
- Review issues within day to day operational processes and come up with actionable solutions
- Liaise with Product team for any product changes that impact the KYC team
- Monitor project implementation, track sanity testing result and escalate any issue to the product team
- Handle Budgeting for KYC customers, merchant-partners, and driver-partners by liaising with the Finance teams and relevant counterparts
- Ensure reduced manual process across all KYC functions, reduced issues day to day basis, and seamless new product deployment

**What You Will Need**
- At least 5 years in Project Management, ideally from a consulting background
- Strong analytical thinking skills in order to deeply understand end-to-end processes and conduct impact analysis
- Strong communication skills (Bahasa and English) to effectively convey your ideas and influence peers and relevant stakeholders
- A data-driven mindset in order to handle numbers, read trends, and spot data discrepancies
- Advanced Google Sheets skills; familiarity with BQ, SAS, or SQL is a plus
- Familiarity with cost and benefit analysis
- Familiarity with BQ is a plus

**About the Team**

Our KYC (Know Your Customer) team is a family of project managers, merchant supervisors, and customer managers based in Jakarta, Indonesia. The gist of our role is to ensure our Gojek platform has proper KYC processes for onboarding our customers and merchant-partners, overseeing the compliance of all regulatory requirements and delivering the best service level for the KYC process possible. We work closely with other cross-functional teams, including the Verification, Regulatory Compliance, Risk & Fraud, Product, and Operations teams, to deliver seamless KYC initiatives, ensuring the quality and compliance of these initiatives, as well.

Some of the past projects our team has worked on include automating the KYC Customer journey, and implementing several process improvements that effectively shortened the service level agreement (SLA) KYC process.

Working from home has been a strange time for a lot of us, so our team has been taking time on our calls to trade advice on the best ways to keep sane with this new work set up. We're a very close team made up of bookworms, gamers, coffee drinkers, and Netflix watchers. We look out for one another, and work together to get the job done.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
- Gojek and GoTo Finan


  • Kyc Project Manager

    3 days ago


    Jakarta, Indonesia GO-JEK Full time

    They say no man is an island, and this notion holds particularly true for this role. As our KYC Project Manager, you’ll be an instrumental cog in the verifications wheel of GoJek that directly impacts the company’s ability to ensure its adherence to implementing a robust Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) in compliance to...

  • Kyc Manager

    3 days ago


    Jakarta, Indonesia PAUS Exchange Full time

    Responsibility - Complete KYC on boarding for new and pre-existing customer (KYC Refresh) by reviewing client documentation, vendor databases and system, and regulation. - Develop knowledge of AML/BSA related regulation. - Performing data quality review of workstation KYCs for completeness, including ensuring all appropriate information is contained in the...

  • Trevo Id

    2 weeks ago


    Jakarta, Indonesia SOCAR Mobility Malaysia Full time

    Are you a talented and driven problem solver who would like to join us in Jakarta, Indonesia? Someone with a startup mentality, who is capable of integrating into a multicultural team? **Which journey will you join?** TREVO aims to change not just the way people in South East Asia move around, but also to help, assist, educate, and change the way people...


  • Jakarta, Indonesia Siklus Full time

    **Role**: As a Special Projects Intern, you will be participating in exciting projects that Siklus is embarking on. The role includes: Prepare partnership and collaboration materials. Assist with managing Community Outreach events while developing event management skills. Assist with conducting survey on multiple projects Build and develop professional...


  • Jakarta, Indonesia GO-JEK Full time

    **About the role** If you’re looking to be a part of a dynamic, highly-analytical team that enjoys building creative solutions for users, look no further. As an engineering manager in the Payments Platform team, you will be responsible for developing innovative platform solutions, building & grow a high-performance team, and responsible for the overall...


  • Jakarta, Indonesia 99.co Full time

    **About us** We are looking for an experienced Special Project Marketing to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Assisting Senior VP Marketing on projects as needed. - Supports special...

  • Product Manager

    3 days ago


    Jakarta, Indonesia Atome Financial Full time

    About Atome Financial - Headquartered in Singapore, Atome Financial is a consumer business unit under Advance Intelligence Group. The products under Atome Financial include: - Atome: A leading buy now pay later brand in Asia Pacific which is currently present in 10 markets and partners over 15,000+ top retailers. Key merchant partners include ZALORA,...


  • Jakarta, Indonesia MUFG Bank, Ltd., Jakarta Branch Full time

    **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...

  • Kyc Agent

    7 months ago


    Jakarta, Indonesia SOCAR Mobility Malaysia Full time

    Are you a talented and driven problem solver who would like to join us in Jakarta, Indonesia? Someone with a startup mentality, who is capable of integrating into a multicultural team? **Which journey will you join?** TREVO aims to change not just the way people in South East Asia move around, but also to help, assist, educate, and change the way people...


  • Jakarta, Indonesia Evermos Full time

    **Job Description**: - Prepare, manage, and provide performance achievement reports for partners. - Prepare, manage, and provide achievement reports for digital product transactions. - Monitor all partner performance achievements and report any data or actions suspected of fraud. - Assist in providing administrative support for all department submissions...

  • Special Projects

    7 months ago


    Jakarta, Indonesia PT. Adicipta Inovasi Teknologi (AdIns) Full time

    Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With...


  • Jakarta, Indonesia 99.co Full time

    We are looking for an experienced Special Project Marketing to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Assisting Senior VP Marketing on projects as needed. - Supports special projects. -...

  • Account Support

    7 months ago


    Jakarta, Indonesia Sinergi Performa Cipta Full time

    **REQUIREMENTS/CRITERIAS**: - Has 1+ years of working or_ **internship experience in project management**_. _**Experiences in NGO or social impact or sustainability-related industries would be an advantage**_. - **Bachelor’s degree** from a reputable university in business management or a related field preferred. - Passionate about social impact and...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** We are looking for an experienced data scientist who can lead a team of multi-displinary data scientists to create models which helps build a trusted KYC system. You will be working as part of the Data Science team at GoPay and will work closely with the business, product, and engineering stakeholders to identify and solve some of the...

  • Tiktok Shop

    7 months ago


    Jakarta, Indonesia TikTok Full time

    Responsibilities About us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...


  • Jakarta, Indonesia RevoU Full time

    We are building a more effective alternative to traditional universities and vocational schools, rethinking how education should serve both students' and employers' needs in Indonesia's booming digital economy. Working hand in hand with industry leaders, top companies, and learning scientists we develop together the most effective programs to deliver the...

  • Tiktok Shop

    7 months ago


    Jakarta, Indonesia TikTok Full time

    Responsibilities About us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Special Project

    2 weeks ago


    Jakarta, Indonesia GO-JEK Full time

    **About the Role** Strap on your helmet and climb onboard as our Special Project Associate! In this role, you'll take charge in identifying our customers and driver-partners' pain points in efforts to improve their user experience using our Transport products and ultimately drive improvements for the products as well. You'll work closely with fellow Service...

  • Product Manager

    7 months ago


    Jakarta, Indonesia Binance Full time

    Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...

  • Project Drafter

    7 months ago


    Jakarta, Indonesia Liquidid Full time

    Experience diverse projects, and elevate yourself alongside this talented group of people. Liquid is always in search of new talents to join and collaborate to create illustrious works. **Project Drafter**: Project Team Jakarta **RESPONSIBILITIES**: - Collect data needed for making shop drawings and asbuilt drawings. - Coordinate with the Site Manager on...