Customer Care Support Regional Jawa Tengah

2 weeks ago


Jakarta, Indonesia PT. Infomedia Nusantara Full time

Berperan dalam memberikan support aktivitas Customer Care Management di lingkup Regional, Area, atau Nasional.
- Delivery kebutuhan-kebutuhan operasional GraPARI, seperti data dan reporting untuk mendukung program peningkatan kualitas layanan secara keseluruhan.
- Menindaklanjuti isu-isu fasilitas GraPARI melalui aktivitas ceklist backchecking dan monitoring.
- Editing Foto dan Video terkait proses pembuatan Digital Content.
- Pendidikan mínimal D3, IPK min 2.75 (PTN) dan min 3.00 (PTS)
- Usia maksimal 28 tahun
- Kemampuan komunikasi verbal yang baik sangat penting dalam melayani pelanggan yang berbeda-beda sifatnya
- Kemampuan menerangkan sesuatu tanpa berbelit-belit sehingga mudah dimengerti
- Expert dalam mengolah data Excel (Pivot, Vlookup, dan pengolahan data lainnya)
- Terbiasa membuat reporting dalam bentuk Power Point
- Memiliki semangat kerja tinggi, disiplin dan attitude yang baik (Terbiasa teamwork maupun individu)
- Dapat membuat video/ content (Education atau Promotion)

"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

"Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."


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