Senior Quality Control

2 weeks ago


Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

**Main Responsibilites**:
Improve the quality of onboarding project and ensure the procedure is meet with the standards to increase client's satisfaction.

**Key Responsibilities**:

- Monitoring and ensure the quality of Go Live project from Activation Team is in accordance with the SOP
- Evaluate and Audit client's satisfaction for each project
- Create detailed, comprehensive & well structured score planning align with OKR
- Identify, Record, Documented the progress of every task with development tools
- Prepare reporting to Manager / Head

**Requirements**:

- Have experience in Quality Control / Quality Assurance min. of **3 years**:

- Have a knowledge in HR is preferred
- Able to work with team / independent & fast learner
- Strong sense of responsibility & result oriented
- Strong attention to detail with the ability to quickly adapt to new changes
- Proactively keep up to date with current trends & strong analytical to solve problems
- Proficient with corporate productivity & web presentation tools

Don't forget to check
***
**bit.ly/RecruitmentFAQ-Mekari**
***to see several frequently asked questions regarding our recruitment process.

We wish you the best. Have a great day



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