Quality Control

2 days ago

Jakarta, Indonesia PT Tentang Anak Bahagia Full time

**About Tentang Anak**

Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; it's a mission, a movement, and an opportunity to be part of something truly extraordinary.

Our products are the one and only in Indonesia that are developed by experts, backed by science, and offered at affordable prices. We are humbled by the love our products receive from parents, consistently ranking our Educational Tools and Skincare highly on e-commerce platforms, making them best-sellers. We will continue to innovate and provide better solutions for parents at every step of their journey. We are dedicated to creating a brighter, healthier, and happier future for the children of Indonesia.

Our employees, whom we call TAmily, are a group of relentless and passionate individuals who share the same mission and ambitions. Are you ready to join us in this mission?

**About The Role**

Tentang Anak is currently seeking a dedicated and detail-oriented Quality Control Specialist to join our team. If you have a passion for ensuring the highest standards of quality in products and processes, we invite you to be a part of our dynamic and innovative organization.

**Responsibilities**:

- Audit QC System in OEM & Supplier
- Work closely with the warehouse team to ensure quality control for incoming products
- Collaborate with various teams (Warehouse, PR, & doctor) to establish a robust system for addressing product questions related to quality, user experience, and complaints, ensuring a 100% response rate
- Record data & evaluation, establish standards for feedback & CAPA (Corrective Action and Preventive Action) measures.
- Collect retained samples & implement an evaluation system
- Manage defects in FG, collaborate with vendors on necessary repairs, and conduct root cause analyses
- Collaborate with other teams to create comprehensive NPS & product evaluation
- Establish standards and evaluation for vendor performances

**Requirements**:

- Degree in Chemistry, Food Technology, or Industrial Technology (D3/S1).
- 2-3 years of QC experience in skincare, food, or book industries.
- In-depth knowledge of skincare ingredients, formulations, and manufacturing processes.
- Familiarity with regulatory requirements for skincare products.
- Understanding of food safety standards, HACCP principles, and related regulations.
- Knowledgeable about various food processing methods and quality testing protocols.
- Familiarity with publishing processes, printing techniques, bookbinding, and industry standards.
- Proficient in industry-specific quality testing methods.
- Willingness to travel to factories or storage warehouses for QC activities.

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