IT Operations Specialist
7 days ago
Manage the incident and problem management process and ensure all incidents and problems are properly identified, prioritized, investigated, and resolved in a timely manner.
Perform root cause analysis to identify underlying problems and make recommendations for improvements to prevent future incidents and problems.
Communicate with stakeholders and IT teams to provide updates on incidents and problems, including root cause analysis and resolution plans.
Create and maintain technical documentation related to production issues, including incident reports, standard operating procedures, and knowledge base articles.
Develop and implement incident and problem management policies, procedures, and best practices.
Provide training and guidance to IT staff on incident and problem management processes and tools.
Bachelor's degree in computer science, information technology, or related field.
Minimum of 3 years of experience in incident and problem management, preferably in a complex IT environment.
Excellent knowledge of ITIL principles and incident and problem management frameworks.
Strong analytical and problem-solving skills.
Strong technical expertise in incident and problem management tools.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience in creating and maintaining technical documentation related to production issues.
Understanding of production support processes, including change management and release management
Experience in JIRA or Remedy is a plus point
-
Business Operations Specialist
1 week ago
Jakarta, Jakarta, Indonesia Cartrack Full timeJob SummaryWe are seeking a highly skilled Business Operations Specialist to join our team at Cartrack. In this role, you will be responsible for investigating and implementing new initiatives to enhance departmental efficiency and increase collections.
-
Project Operation Specialist
1 week ago
Jakarta, Indonesia WRI Indonesia Full time**Program Overview** WRI Indonesia is national entity (Yayasan) associated with the World Resources Institute (WRI), a global environmental research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. WRI work with various stakeholders in the natural resources sector to support policy and...
-
IT Operation Specialist
7 months ago
Jakarta, Indonesia Artotel Group Full timeIT Operation Specialist - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...
-
Operational Support Specialist
4 weeks ago
Jakarta, Jakarta, Indonesia Cartrack Full timeAbout the RoleWe are seeking an experienced Operational Support Specialist to join our dynamic team in Jakarta. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met and exceeded.
-
Project Operations Specialist
4 months ago
Jakarta, Indonesia WRI Indonesia Full time**Program Overview** WRI Indonesia is national entity (Yayasan) associated with the World Resources Institute (WRI), a global environmental research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. WRI work with various stakeholders in the natural resources sector to support policy and...
-
Project Operations Specialist
5 days ago
Jakarta, Indonesia WRI Indonesia Full time**Program Overview** WRI Indonesia is a national entity (Yayasan) associated with the World Resources Institute (WRI), a global environmental research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. WRI work with various stakeholders in the natural resources sector to support policy and...
-
Business Operations Specialist
1 week ago
Jakarta, Indonesia Kuncie Pintar Nusantara Full time**About the role** We are looking for an exceptional Business Operations Specialist to improve alignment, communication and maximize our organization's functions by building processes that meet our business needs. The main challenge of this role will be continuously iterating the operation standards as we scale. At its core, business ops is the intersection...
-
Operational Efficiency Specialist
4 days ago
Jakarta, Jakarta, Indonesia MyRobin Full timeAt MyRobin, we are seeking an Operational Efficiency Specialist to join our team.About the RoleThis internship provides an excellent opportunity for students and recent graduates in Management, Industrial Engineering, Economics, or related fields to gain hands-on experience in operations and business management.As an Operational Efficiency Specialist, you...
-
Facilities Specialist
7 days ago
Jakarta, Indonesia Micron Semiconductor Asia Operations Pte. Ltd Full time**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...
-
Business Operation Specialist
3 months ago
Jakarta, Indonesia Merck Group Full timeWork Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...
-
Operations & Finance Specialist
7 months ago
Jakarta, Indonesia Fossil Fuel Non-Proliferation Treaty Full time**Position Type**:Flexible. Full-Time. **Location**:Fully Remote, Worldwide **Introduction** The world's largest fossil fuel producers are already on track to produce more than twice the amount of coal, oil and gas than can ever be burned if we are to hit our climate targets. The Fossil Fuel Non-Proliferation Treaty Initiative champions a new...
-
Live Operations Specialist
2 days ago
Jakarta, Indonesia PT Aromatik International Indonesia Full timeLive Operations Specialist - Willing to WFO at Mega Kuningan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware...
-
Marketing - Lead Gen Specialist
3 months ago
Jakarta, Indonesia IT Group Indonesia Full timeLeads verification and qualification by Calls (minimum of 35-40 per day) - Leads appointment meeting/eMeeting arrangement (minimum of 2 leads per week) - Weekly leads progression report with Marketing Lead, Sales Manager & Sales Head Event invites - Generating new leads using other channels aside from the old database. Targets discussed & agreed upon by the...
-
Eso Datacenter Operations Specialist
4 days ago
Jakarta, Indonesia Microsoft Full timeIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Operations Specialist. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Datacenter Operations Specialist, you...
-
HR Operations Specialist
2 days ago
Jakarta, Indonesia FLSmidth, Inc. Full timeJoin a diverse and inclusive work culture! Our differences make us unique and stronger. Every day, you will work with colleagues from different cultures. You will be challenged to see things in a new way, and you will experience why differences are a strength. We actively support diversity and inclusion. And we work for equality, ensuring we all have an...
-
Customer Operation Specialist
7 months ago
Jakarta, Indonesia ABB Full time**Customer Operation Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Finance Operations Specialist
2 months ago
Jakarta, Indonesia Stockbit Full timeWe are looking for a responsible Financial Operations Specialist to reconciliate report transaction. **Responsibilities**: - Consolidate and analyze financial data (budgets, income statement forecasts etc) taking into account company’s goals and financial standing - Assemble and summarize data to structure sophisticated reports on financial status and...
-
Workforce Development Specialist
15 hours ago
Jakarta, Indonesia Micron Semiconductor Asia Operations Pte. Ltd Full time**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...
-
Datacenter Operations Specialist
7 months ago
Jakarta, Indonesia Microsoft Full timeIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Operations Specialist. Edge Site Operations is the organization responsible for deploying and maintaining collocated facilities globally that provide network...
-
Operation Specialist in Dubai
7 months ago
Jakarta, Indonesia Future Ocean Payment Service Provider Full timeJob Description: We are seeking a highly skilled and experienced Operations Manager to join our team. As an Operations specialist in **Dubai.** you will play a critical role in overseeing and coordinating daily operational activities. Your responsibilities will include monitoring transaction data, managing operational reconciliation, providing customer...