Service Desk

5 months ago

Tangerang, Indonesia PT Bina Talenta Full time

Persyaratan

At least 1 Year(s) of working experience in the related field is required for this position.
Microsoft Excel
Having knowledge in IT and have Ms. Excel skills will be an advantage.

**Work Location**: Cilandak - South Jakarta
Tanggung Jawab

Respond for technical assistance in person via phone or electronically.
Identify, analyze, investigate technical issues, log all helpdesk interactions, and advise users on appropriate action.
Manage problems and escalate situations
Having knowledge in proses flow in Application System (especially mobile apps).
Working with users to identify a computer or IT technical problems and advising on the solution.
Handling problems on the first level.
Tracking and route problem with Azure Dev Ops system.
Create a weekly report (for PGLS Numbers and Trends, Open Issue by Category/Modules, Open Issue by Area and Division, Critical issue list).
Prepare and compile activity reports and coordinate with QA team and Project Manager
Working with QA Team to resolve a technical/issue problem.
Maintain and follow up for all status tickets.
Ensure all tickets escalate to the next layer closed when the problem fixed.

  • Dw Front Desk Agent

    1 month ago

    Tangerang, Indonesia MERCURE Full time

    **Company Description** Mercure Serpong Alam Sutera** Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment, and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure...

  • Front Desk Agent

    1 month ago

    Tangerang, Indonesia Hilton Full time

    Front Desk Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Service Desk

    5 months ago

    Tangerang, Indonesia Bina Talenta Full time

    **Requirment**: - At least 1 Year(s) of working experience in the related field is required for this position. - Microsoft Excel - Having knowledge in IT and have Ms. Excel skills will be an advantage. - **Work Location : Cilandak - South Jakarta** **Benefit**: - Gaji pokok / gross - BPJS Ketenagakerjaan dan Kesehatan - Lembur (Jika dibutuhkan) -...

  • Operation & Support Jabodetabek Staff

    5 months ago

    Tangerang, Indonesia Sinarmas Land Full time

    **Job Descriptions**: - Directly support end users and assist with IT department upgrades and directives. - Working with the asset team for deploying, releasing, withdrawing, installing, and borrowing hardware and software. - Resolve Service Desk Escalation. - Upgrades and installations of IT Equipment and software. - Monitoring network infrastructure. -...

  • Clerk-front Desk

    4 weeks ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24183505 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott...

  • Front Desk Agent

    2 weeks ago

    Tangerang, Indonesia Jakarta Airport Hotel Full time

    Greet and welcome guests in a polite and welcoming manner - Responsible for check-in and check-out processes - Monitor office supplies in the Front Office - Manage online and phone reservations - Facilitates correspondence with guests - Other responsibilities that may be delegated according to operational needs **Qualifications**: - Minimum of SMA/SMK...

  • Clerk-front Desk

    4 weeks ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24183505 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Traiter toutes les...

  • Clerk-front Desk

    4 weeks ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24183505 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott...

  • Duty Manager

    1 month ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 24177336 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves...

  • Duty Manager

    5 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 24096214 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on...

  • System Server Administrator

    5 months ago

    Tangerang, Indonesia CV Sinar Mutiara Full time

    **Responsibilities**: 1. Comprehensive management of the System Server to ensure the server works in perfect conditions, including: - Controlling and Monitoring - Ensure data is stored safely and perform regular data backups. - Carry out diagnosis/analysis and resolution of problems related to server systems in a measurable/accurate and effective/permanent...

  • Lobby Ambassador

    6 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 23207211 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jl. Tol Prof. Sedyatmo No.KM 02, Pajang, Kec. Benda, Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Srmgr-sales I

    5 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 24102963 **Job Category** Sales & Marketing **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...

  • Senior Sales Manager

    5 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 24033285 **Job Category** Sales & Marketing **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jl., Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and...

  • Senior Sales Manager

    5 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 24106803 **Job Category** Sales & Marketing **Location** Fairfield by Marriott Jakarta Soekarno-Hatta Airport, Jl. Husein Sastranegara No.88, Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and...

  • Loyalty Manager

    6 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 23204255 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jl. Tol Prof. Sedyatmo No.KM 02, Pajang, Kec. Benda, Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Outlet Supervisor

    5 months ago

    Tangerang, Indonesia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Outlet Supervisor

    6 months ago

    Tangerang, Indonesia Hilton Full time

    Outlet Supervisor With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Front Office Manager

    5 months ago

    Tangerang, Indonesia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Front Office Manager

    5 months ago

    Tangerang, Indonesia Hilton Full time

    Front Office Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...