Hotel Receptionist

1 day ago

Yogyakarta, Indonesia Puri Pangeran Hotel Full time

You would take room bookings and give guests the keys to their room when they arrive.

You would explain about the hotel’s facilities and services that the hotel provides.

You need to be friendly and professional at all times, be able to look after several things at once and always stay calm, sometimes under pressure.

**The Key tasks are as follow**
- **Complete the procedures when guests arrive and leave**:

- **Allocate rooms and give the keys to guests**:

- **Tell guests about hotel facilities and services**:

- **Take, and pass on, messages to guests**:

- **Deal with special requests from guests, like booking theatre tickets or storing valuable items**:

- **Provide information about the surrounding area**:

- **Prepare bills and take payments**:

- **Deal with complaints or problems**

You would use a computerised system to keep details of bookings and available rooms up to date.

You would work as part of a team and you may be responsible for one area such as managing telephone reservations or guest departures/ checkouts.

Your duties may include other tasks such as showing guests to their rooms and serving drinks in the bar.

You would usually work shifts, which could include evenings, nights, weekends and public holidays.

You would spend most of your time at a reception desk, using a computer and a telephone switchboard.

Jenis Pekerjaan: Penuh Waktu

Gaji: Dari Rp1.400.000 per bulan

Bahasa:

- English (Diwajibkan)

Kemampuan Bekerja Shift:

- Shift Siang (Diwajibkan)
- Shift Malam (Diwajibkan)
- Shift Kerja Semalaman (Diwajibkan)

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