Area Customer Engagement Associate

5 months ago

Bekasi, Indonesia Gojek Full time

ODS - Business Development, Bekasi
- They say no man is an island - a notion that holds particularly true for this role. As our CE Associate, you’ll be an instrumental cog in the Jabodetabek Consumer Engagement team) wheel of Gojek that directly impacts the company’s (brand awareness and activation). Collaborating with (marketing and regional team), your main objective will be to (drive consumer engagement through creating mall partnership (Jakarta and Bodetabek) strategy and plan according to local insight in the region). You will have ample opportunity to flex your analytical and creative skill at the same time, and deep consumer understanding, skills, and dive deep into projects surrounding looking for growth opportunities by tailoring local insight into partnership strategy), collectively getting us even closer to (engage more consumer).**What you will do**
- Support Area Senior Manager for driving consumer engagement focus areas in terms of engagement, partnership with local Point of Interest (POI), mall in which will deliver POI domination, Point of Sales (POS) merchants branding, standard package that will deliver Region target completed orders and active users.
- Plan, create and ensure excellent execution of consumer engagement strategy according to local insight, city focus user persona and behavior, merchants branding & POI domination and HQ driven initiative amplifications for the region.
- Oversee completed order transaction and MTU (Maximum Transmission Unit) achievement vs target on regular basis, immediate actions to fill the gap if any.
- Manage regional/local insight generation for idea creation, translating into key actionable initiatives to build relevance with local residences.

**What you will need**
- Bachelor degree from top university or any well-known universities from each region) or abroad with GPA > 3.2 or equivalent
- Preferably majoring in Marketing Management or Business
- ** At least 3-4 years of working experience** in marketing
- Solid experience in partnership
- Good understanding of local knowledge & demonstrate excellent in Digital Marketing Campaign
- Able to teach related Consumer Engagement knowledge to all CE team
- Easily adapt to change, shows flexibility, prioritization, organization and time management skills
- Excellent communication skills with demonstrated interpersonal flexibility and strong team management skills

Our Regional Consumer Engagement team is a family of people based in Indonesia, specifically in Jabodetabek region. We oversee all things and act as a center of excellence for partnerships and increasing potential visibility in respective region POI or malls and work to create (consumer engagement and brand awareness. It’s our job to ensure that all engagement activities run seamlessly. One of the biggest challenges we had to face is to ensure Gojek domination is consistent across Jabodetabek region. We eventually resolved it by doing close coordination with HQ and the regional team. Currently, we’re busy at work on various projects, including one about POI domination, focus city user persona, and merchants branding.
- **About GoTo Group**
- GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
- **About Gojek**
- Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
- **About GoTo Financial**
- GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.- GoTo and its business units, including Gojek, GoToFinancial and GoToLogistics ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own d

  • Customer Service Area Bekasi

    5 months ago

    Bekasi, Indonesia PT Shield On Service Tbk Full time

    melayani pertanyaan, saran, juga keluhan konsumen kemudian memberikan saran yang sesuai untuk menyelesaikan persoalan konsumen dalam menggunakan produk atau layanan perusahaan. D3/S1 PRIA / WANITA BERPENGALAMAN SEBAGAI CUSTOMER SERVICE DAPAT BERBAHASA INGGRIS AREA BEKASI Jenis Pekerjaan: Kontrak, Penuh Waktu Gaji: Rp5.000.000 - Rp5.500.000 per bulan

  • Sales Associate

    3 weeks ago

    Bekasi, Indonesia Vivi Zubedi Full time

    **Dibutuhkan SPG Event penempatan di Graha Hartika Bekasi (9 November 2024)** **Kualifikasi**: - Perempuan, maksimal usia 27 tahun. - Pendidikan mínimal SMA / SMK sederajat - Pengalaman mínimal 1 tahun menjadi SPG / Sales Associate bidang retail fashion di dept. store (Central, SOGO, dan sebagainya). - Memiliki kemampuan komunikasi dan manajemen waktu...

  • Customer Service

    5 months ago

    Bekasi, Indonesia Sinergi Performa Cipta Full time

    36388-1 Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

  • Customer Service

    6 months ago

    Bekasi, Indonesia Sinergi Performa Cipta Full time

    Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals including...

  • Guest Associate

    5 months ago

    Bekasi, Indonesia Digiphoto Imaging Indonesia Full time

    Dibutuhkan Guest Associate (SPG - Daily Worker) untuk penempatan kerja di Bekasi. Penempatan kerja di **Trans Snow World Bekasi**. Persyaratan: - Wanita - Usia mínimal 20 tahun - Minimal lulusan SMA/SMK/Sederajat - Bersedia bekerja di lapangan, seluruh area taman - Fresh Graduate dan yang belum berpengalaman dipersilahkan untuk melamar - Punya pengalaman...

  • Guest Associate

    4 weeks ago

    Bekasi, Indonesia Digiphoto Imaging Indonesia Full time

    Dibutuhkan Guest Associate (SPG/Fotografer) - Daily Worker untuk penempatan kerja di area Bekasi. Penempatan kerja di Trans Snow World Bekasi. Persyaratan: - Pria/Wanita - Usia mínimal 20 tahun - Minimal lulusan SMA/SMK/Sederajat - Bersedia bekerja di lapangan, seluruh area taman - Fresh Graduate dan yang belum berpengalaman dipersilahkan untuk melamar -...

  • Guest Associate

    5 months ago

    Bekasi, Indonesia Digiphoto Imaging Indonesia Full time

    Dibutuhkan Guest Associate (SPG/Fotografer) - Daily Worker untuk penempatan kerja di area Bekasi. Penempatan kerja di Trans Snow World Bekasi. Persyaratan: - Pria/Wanita - Usia mínimal 20 tahun - Minimal lulusan SMA/SMK/Sederajat - Bersedia bekerja di lapangan, seluruh area taman - Fresh Graduate dan yang belum berpengalaman dipersilahkan untuk melamar -...

  • Customer Service Staff

    6 months ago

    Bekasi, Indonesia SCHOTT Full time

    **About us**: Our Business Unit Pharmaceutical Systems is one of the world’s leading manufacturers of drug containment solutions and delivery systems for injectable drugs. More than 600 production lines in 14 countries worldwide produce more than 10 billion syringes, vials, ampoules, cartridges and special articles of tubing glass or polymer. **Your...

  • IT Manager

    2 months ago

    Bekasi, Indonesia Marriott International, Inc Full time

    **Job Number** 24165149 **Job Category** Information Technology **Location** Fairfield by Marriott Bekasi, Jl. Ahmad Yani Kav No.1, Bekasi, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **HOTEL SUMMARY** The 242-key Four Points by Sheraton Bekasi and the 162-key Fairfield by...

  • Associate Manager Hsse

    5 months ago

    Bekasi, Indonesia ZALORA SOUTH EAST ASIA PTE LTD Full time

    We are looking for a **HSSE Associate Manager** to transform our data and turning it into insights that matter. Reporting to Head of Fulfillment. This role is based in Bekasi - Logos Metrolink, and responsible for developing, implementing, and monitoring compliance with Security, Safety and Environment Health policies and procedure to ensure a safe work...

  • Area Coordinator

    5 months ago

    Bekasi, Indonesia PT Elabram Systems Full time

    Memenuhi kuota penjualan mingguan, bulanan dan tahunan - Meneliti wilayah yang ditugaskan untuk mempresentasikan produk kepada pelanggan potensial - Membantu management dalam mengindentifikasi strategi pemasaran produk - Mendemonstrasikan fitur produk kepada pelanggan - Menghubungi prospek dan mengatur janji kepada pelanggan - Mengisi form pemesanan dan...

  • Customer Service Developer Property

    5 months ago

    Bekasi, Indonesia Kantor Akuntan Publik Sendy Cahyadi & Erry Febrianto Saputra Full time

    Klien kami **PT Asba Land Developer Property **sedang mencari tenaga profesional sebagai **Customer Service Developer Property **yang berlokasi di Bekasi. **Kualifikasi**: - Pendidikan mínimal D3/S1 dari semua jurusan. - Berpengalaman mínimal 2 tahun di Customer Service. - Lebih disukai pengalaman di bidang Property Developer. - Memiliki kemampuan...

  • Kolektor Lapangan Area Bekasi

    6 months ago

    Bekasi, Indonesia PT SWAKARYA INSAN MANDIRI Full time

    Jobdesk: Melakukan penagihan kepada customer dengan keterlambatan di atas 60 hari dari tanggal JTO Kualifikasi: - Min pendidikan D3, semua jurusan - IPK min 2,5 - Usia maks 33 tahun - Memiliki SIM C dan Kendaraan Bermotor Benfefit yang akan di terima: - Gaji Pokok UMK sesuai area - Insentif Ada (Sesuai Ketentuan) - BPJS Kesehatan dan...

  • Sales Associate

    5 months ago

    Bekasi, Indonesia PT Home Credit Indonesia Full time

    Persyaratan Lulusan Minimal SMA/SMK sederajat Memiliki pengalaman Sales min. 1 tahun Memiliki smartphone Android Ramah, Komunikatif, dan Proaktif Bersedia ditempatkan di Area Bekasi Bersedia ditempatkan di outlet rekanan Home Credit Indonesia, baik di street area ataupun Mall area yang ada di wilayah Bekasi Bersedia mengikuti jam kerja yang telah...

  • Regional English Academy Branch Manager

    5 months ago

    Bekasi, Indonesia Ruang Raya Indonesia Full time

    specifications - Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process - Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment - Demonstrate a comprehensive understanding of Profit and Loss...

  • Customer Quality Engineer Staff

    5 months ago

    Bekasi, Indonesia SCHOTT Full time

    **About us**: Our Business Unit Pharmaceutical Systems is one of the world’s leading manufacturers of drug containment solutions and delivery systems for injectable drugs. More than 600 production lines in 14 countries worldwide produce more than 10 billion syringes, vials, ampoules, cartridges and special articles of tubing glass or polymer. **Your...

  • Sales Retail Area Bekasi

    6 months ago

    Bekasi, Indonesia Mr. Safety Group Full time

    **Deskripsi kerja**: - Melakukan follow up dan kunjungan customer di area lokasi - Bertanggung jawab atas penjualan dan tagihan agar tepat waktu dan tertib - Melakukan promosi dan penjualan produk **Kualifikasi**: - Pendidikan mínimal SMA/SMK/D3/S1 semua jurusan - Diutamakan pengalaman mínimal 1-2 tahun sebagai sales retail toko bangunan - Usia 25 - 35...

  • Catering Sales Manager

    1 week ago

    Bekasi, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24197445 **Job Category**Sales & Marketing **Location**Fairfield by Marriott Bekasi, Jl. Ahmad Yani Kav No.1, Bekasi, Indonesia, Indonesia **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for handling local social catering opportunities for the property....

  • Area Coordinator

    6 months ago

    Bekasi, Indonesia Elabram Full time

    Job Description Memenuhi kuota penjualan mingguan, bulanan dan tahunan Meneliti wilayah yang ditugaskan untuk mempresentasikan produk kepada pelanggan potensial Membantu management dalam mengindentifikasi strategi pemasaran produk Mendemonstrasikan fitur produk kepada pelanggan Menghubungi prospek dan mengatur janji kepada pelanggan Mengisi form pemesanan...

  • Technology Support Engineer

    5 months ago

    Bekasi, Indonesia Takeda Pharmaceutical Full time

    **Job Description/Role Profile** **Job/Position**: Associate Solutions Engineer (job profile title) Technology Support Engineer (Business title) **BU/Organization**: GDT **Department**: Technology Operations - Workforce Technology Support **Line Manager’s Position Title**: Technology Operations Partner -...