Product Researcher
2 months ago
We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer.
On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.
**Where We Are Now: Series A Startup with Boundless Opportunities**
**Our Vision for Payment Transformation**: We’re on a mission to disrupt the traditional online payment landscape. By pioneering a faster, safer, and incredibly simple payment solution, we're challenging the status quo of virtual account payments and setting a new standard for seamless transactions, enabling payment in just 20 seconds powered by open banking regulatory framework.
**Strategic Partnership with Top Brands**: As we build a new category in one-click fast payments, you'll have the opportunity to work alongside industry leaders, partnering with top-tier D2C brands ranging from telco providers, banks, FnB, and OTT to create a network that redefines the future of online payments.
**Your Opportunity to Innovate**:If you're passionate about innovation and eager to make a significant impact, this is your chance to be part of something truly transformative and create value.
As a Product Researcher, you will be at the forefront of this movement, shaping what an exceptional payment experience looks and feels like. Collaborate with our dynamic team of business and engineering leaders as a strategic partner, fostering a customer-centric culture that propels our organization to new heights.
Join a multicultural team at the epicenter of transforming Indonesia's future payment industry. Seize this rare opportunity to be a game changer in an environment that thrives on innovation and collaboration. Don't miss out on the chance to be part of a live, dynamic company ready to soar to new heights in the coming year.
**What your current role should be like**:
- Bring strong expertise in product research, leveraging analytics tools and data platforms to derive actionable insights that shape product strategy and enhance user experience.
- Be heavily involved in user level product testing to ensure product performs at an acceptable level.
- Be part of the product management team of a global category product (checkout product, payment product, etc.)
- Foster collaborative relationships with cross-functional teams, including product, engineering, and business leaders, to ensure research aligns with strategic goals and informs product roadmaps.
- Lead large-scale research initiatives from study design to execution, synthesizing and presenting insights that drive decision-making and product development.
- Develop a deep understanding of the Indonesian market context, ensuring local user needs and behaviors are incorporated into product strategies.
- Exhibit effective storytelling and communication skills to clearly present research insights, fostering shared understanding and alignment across teams.
**What will you do?**
- Develop and maintain a broad understanding of the product, business objectives, customers, and competition. Extend a deep understanding of Hootsuite users, and strategic topics that align with business needs - by conducting and supporting research initiatives.
- Build a close, collaborative, and influential relationship with relevant stakeholders throughout the entire research process: defining research plans and objectives, conducting studies, and providing research insights to support user-centric decision making.
- Lead large scale research studies with mínimal supervision, developing research plans, conducting appropriate methods of research, synthesizing data into meaningful insights, and delivering impactful results that drive change.
- Continually inject knowledge and expertise in areas of study at various stages of product development and other areas of the business.
- Actively mentor other team members and better your peers through shared thought leadership and driving effective processes.
- Shape the roadmap by prototyping and pitching new ideas we haven’t even thought of yet, and gaining cross-functional buy-in.
- Partner closely with product and engineering to shape and define team strategy and roadmaps.
- Turn ambiguous problems into concrete products, from proposal, to kick-off, vision, building, and launch.
- Work closely with our partner teams, including Dashboard, Payments, Billing, and more, to create an end-to-end experience that feels coherent.
- Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables.
- Participate in design reviews and share your work regularly with the design and company leadership.
**Requirements**:
**What do you have?**
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