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(A-connect) Sr. UX Researcher
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Product Researcher
5 months ago
Design and conduct both qualitative and quantitative user research
Help define product requirements and success metrics
Understand the problem that the team/company wants to solve and able to translate it into research initiative to help solve the problem
Identify opportunities for product improvement, using internal and external data, and define applicable customer/market trends.
Continually monitor product performance (feature usage, customer delight, retention etc.) and brainstorm with the product management team on ways to improve
Able to present findings to cross-functional teams in a clear and actionable way
Minimum Bachelor’s degree in any discipline
3 years of professional experience in product research, marketing research, or a similar role
Excellent analytical skills with the ability to synthesize data into actionable insights
Have a proven track record of designing, executing, and participating research on user experience
Proficient in Microsoft Office, especially Excel, and statistical analysis software (SPSS, SAS, etc.)
Experience with qualitative research methods, such as focus groups and ethnographic studies
Experience with online research tools, such as SurveyMonkey, Google Consumer Surveys, etc