IT Field Support
2 weeks ago
Melakukan koordinasi, memastikan kesiapan dan kelancaran seluruh layanan dan operasional terkait teknologi informasi di cabang.
Melakukan koordinasi dan memastikan seluruh unit yang terkait Teknologi Informasi dengan operasional KANTOR PUSAT & BCP.
Mengelola insiden, permintaan dan proyek sesuai regional yang dipimpin
Melakukan observasi, validasi, H/W dan S/W sesuai standar yang ada sebelum diimplementasikan
Melakukan implementasi perangkat Teknologi Informasi
Melakukan koordinasi lintas divisi untuk perencanaan, pelakasanaan, kontrol dan kualitas proyek
Melakukan instalasi pada saat pembukaan cabang baru, relokasi, merging dan upgrade sesuai dengan standar yang berlaku
Melakukan eskalasi serta koordinasi baik dengan tim internal maupun dengan Vendor
Mengelola waktu implementasi, resources dan monitoring terkait dukungan proyek Teknologi Informasi dan inisiatif bank
Menjaga konfigurasi perangkat komputasi pengguna, memínimalisir timbulnya potensi resiko, sesuai dengan standar tingkat keamanan sistem informasi
Mengelola backup unit dan mengendalikan incident untuk memastikan layanan yang berkesinambungan terkait Teknologi Informasi
Mencatat dan memperbaharui dokumentasi mengenai rincian konfigurasi perangkat keras ataupun piranti lunak yang ada pada pengguna untuk memastikan perangkat yang digunakan sesuai dengan standar
Minimum S1 (Sarjana) Teknologi Informasi atau jurusan terkait
Memiliki pengalaman mínimal 3 tahun dalam bidang IT Support
Memiliki pengetahuan dasar seputar
Networking
Sysadmin
IT Service Management
Database Administrator
Hardware & Software
Memiliki pengalaman dalam industri finansial merupakan nilai tambah
Mahir dalam berbahasa inggris merupakan nilai tambah
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Data & IT Management - Senior Engineer
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Data & IT Management - Engineer
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Platform Technology
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Service Delivery Field Support Engineer
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Field Support Coordinator
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Field Support
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Jakarta, Indonesia PT Magada Tirta Amerta Full timePersyaratan - D3 any major - 2 years of experience field operations, preferably Airport - Lives in Tangerang / accessible to Soekarno-Hatta airport - Good Communication - Microsoft Office and Google literate - Able to operate basic Ms Excel Formula (Count If, Pivot, Vlookup and Hlookup) - Fluent in English Tanggung Jawab - Do diplomacy and negotiation...
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IT Technical Support
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Technical Support Engineer
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