Credit Operations Analyst
2 weeks ago
Aspire is the leading all-in-one finance operating system for growing businesses in South-East Asia. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups to realise their full potential.
Founded in 2018 by former Lazada founders and executives, **Aspire has raised over USD 200M+ across equity and debt from world-class investors.** To power our solutions we have partnered with some of the best companies in the world such as Visa and Wise.
In 2020 we were awarded **Hottest Startup by Singapore Business Review** and **Finalist MAS Fintech Awards, **and in 2021 were named in **LinkedIn's Top 5 Startups to work for in Singapore.**
You will be amazed by the energy and experience of our team. We are a team of ex-entrepreneurs, ex-founders, and high-achievers with international backgrounds. We team up to reach the highest standards in what we do, and don't take NO for an answer.
We are expanding rapidly. Are you a top talent? Are you passionate about entrepreneurship? Join us and make an impact in the fintech space.
**ABOUT THE ROLE**
You own the operations that power the credit lines to our customers. Offering credit lines is a complex process that involves many stakeholders. You make sure that our Credit lines are provided to clients correctly and are working as expected. You report to the Delivery Lead.
- Monitor the performance of the credit creation & repayment process
- Record new credit lines & new repayments
- Freeze credit lines & manage late fees when clients repay late
- Be the first point of contact with customers on credit repayment questions
- Work with the Product & Data team to create dashboards, improve the Credit product & automate Credit processes
- Work with Risk, Finance, Sales, Credit Collection teams to do performance reviews & align on process improvements
- Report on the performance of the credit processes to the senior management
**YOUR PROFILE**
- **You have experience with operations and/or data processing**:
- **You are resourceful** - You find a solution for problems you have never faced before; you have A+ skills in data analysis & processing
- **You are hungry and have the spirit of a warrior**:
- Positive attitude, self-motivated
- **You have strong communication skills** - You are used to communicating with senior executives, as well as with on-the-ground officers. Your communication is clear, concise and professional
- **You are customer-obsessed** - Putting yourself in the shoes of the customer comes naturally to you. Our customer is our most precious asset, and you always go over the top for the customer
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