Engineering and Technology

1 week ago

Jakarta, Indonesia Shopee Full time

DepartmentEngineering and Technology

LevelExperienced (Individual Contributor)

LocationIndonesia - Jakarta

The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves on what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopee's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do. Browse our Engineering and Technology team openings to see how you can make an impact with us.
- Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
Handle asset management, maintain inventory and liaise with vendors
- Manage IT infrastructure, system monitoring and reports
- Implement and monitor office IT security and antivirus
- Other duties include performing first level troubleshooting and support for scheduled server backups

**Requirements**:

- Willing to be placed in Warehouse Sentul, Jawa Barat
- Diploma or Bachelor's degree in Computer Science, Information Technology or related discipline
- In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
- Hands-on experience in Windows server administration and basic knowledge in Linux server administration
- Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
- Strong analytical and troubleshooting skills
Good interpersonal and communications skills to interact effectively at all levels
- Ability to cover after-office hours and weekend support if there are any infrastructure issues

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