Services Architecture Senior Specialist

5 months ago

Jakarta, Indonesia SAP Full time

**We help the world run better**

**Services Architecture**

Responsible for building the business and technology scenarios, which will allow the customer to decide on the most appropriate solutions from the array of existing SAP Solutions (On premise / private or public or SAP cloud / hybrid / Partner-solutions options) to acquire and implement and to do so in an efficient way. Architects consult the customers on all types of Services available, with the end-goal of building the path into a digitized future for them, focusing on our latest technology as well as our entire portfolio of Services and Solutions.
**Core tasks include**:
Assess the as-is situation as well as the business goals of the customer and provide a structured path towards an integrated IT-Landscape as well as the relevant operational approach required for the implementation. Validates and optimizes the approach for maximum customer success.
Translate the desired IT end-state scenario of the customer into actionable project steps for the implementation work.
Maintain key relationships with Business Leaders (including but not limited to Chief Information Officer) in the customer in order to jointly design the IT end-state and required Services / Solutions to be implemented.
Coordinate with the different Services roles within the company (Consultants, Project Managers, etc) as well as Development and Sales organization where appropriate the delivery of the resources to implement the customer's road-maps.
Clarifies existing expectations from various stakeholders with the customer, especially in very difficult cases; creates a path to solution which integrates diverse points of views and which serves as a starting point for future business. Collaborates with customer / SAP team for the best possible implementation.
Drives knowledge management and innovation activities based on this experience with customers. Documents successful approaches, tools etc. and makes them available to colleagues at SAP.
Collaborates and co-innovates with the respective development teams

**Accountability**
- manages projects, defines deliverables and provides definitive advice and interpretation of situations
- ensures business critical & innovative results
- ensures that goals and milestones are met and approved budgets are managed appropriately
- manages escalation appropriately
- tracks single project budget line
- builds strategic partnerships with key decision makers in customer & partner organization
- may include team lead or supervisory responsibiities

**Complexity**
- manages projects of high volume or high risk/complexity
- provides regular project status and updates

**Experience**
- sound professional experience
- deep knowledge of project management skills
- depending on LoB has a PMI, Six Sigma or equivalent certification
- if in Six Sigma has black belt

**Communication**
- represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk
- represents SAP to customers
- finds common ground for cooperation within project team
- formulates clear project plans incl. mile stones, timeline and sub projects
- communicates messages relevant for project in a timely manner and with constructive feedback to project team
- captures opinions and expectations of stakeholder and communicates them to the project team

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 355282 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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