Marketing Manager
5 months ago
Our Company
Mengantar is a growing startup company located in Malang. We are here to assist in the delivery process to ensure packages are delivered successfully, rather than returned. We achieve this by utilizing a platform and monitoring by our customer support team.
Mengantar assists users who conduct both cash-on-delivery (COD) and non-COD sales. While we do not provide couriers directly, we collaborate with expedition services.
To utilize the Mengantar platform, users need to register on the platform and provide the required information. Once registered, users can easily track the package delivery process and communicate with our customer support. Our customer support team communicates with users/sellers, the expedition service (package sender), and buyers throughout the package delivery process until the package reaches its destination.
**To learn more about Mengantar, please visit**:
**LinkedIn**: Mengantar
Our Team
Currently, the Mengantar team consists of 50 to 80 individuals, the first team is the IT development team. They are responsible for assisting in and developing a platform system that is user-friendly and allows for easy tracking of shipment status until it reaches its destination. The second team is the customer support team. They are responsible for assisting and monitoring the entire delivery progress. We strongly believe that prompt response and providing appropriate solutions are crucial factors in ensuring optimal delivery. Our team is focused on performance improvement as the primary priority to continually deliver better solutions.
**Job Description**:
Melakukan Market Analysis dan Customer Research
Berkoordinasi Terkait Strategi Marketing
Melakukan Pengembangan dan Komunikasi Brand
Memperluas Segmentasi Market
Mengoptimalisasikan Peran Media Sosial
Berkolaborasi dengan Influencer dan PR
Membantu Dalam Mengembangkan Inovasi Brand dan Layanan
Memanfaatkan Teknologi dan Melakukan Analisis Kompetitif
Berperan Mengedukasi dan Menjalankan Komunikasi Multi-Channel
Dapat Mengimplementasikan Resolusi Masalah
Membuat Strategi Digital dan Analisis Kinerja
Sebagai Jembatan Dengan Manajemen dan Melakukan Pengembangan Tim
**Requirements**:
Pendidikan Minimal S1 dari segala jurusan (Ilmu Komunikasi / Marketing lebih diutamakan)
Pengalaman mínimal 5+ tahun di bidang marketing (industri logistik khususnya dalam pasar B2B & B2C diutamakan)
Mampu menyusun perencanaan strategi marketing dan laporan bulanan maupun tahunan
Mampu menyusun serta melaksanakan program promosi dan branding dalam bentuk campaign digital online maupun offline
Berorientasi pada target marketing dan memiliki pengetahun pada semua proses tentang event, brand awareness, dll
Memiliki kemampuan komunikasi, negosiasi dan presentasi yang baik
Mempunyai relasi / jaringan bisnis yang baik
Berpengalaman dengan platform media sosial dan advertising merupakan nilai tambah
Bersedia ditempatkan di Kota Malang, Jawa timur
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