Customer Service Representative
4 months ago
Tugas dan Tanggung Jawab
1. Melayani informasi, permintaan dan keluhan atas jasa layanan SDI bagi seluruh customer ataupun pelanggan secara langsung ( tatap muka).
2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui ticketing.
3. Melakukan penjualan terhadap produk-produk perusahaan.
4. Menerima pendaftaran customer (walk - in), One stop service
5. Melakukan update data pada program aplikasi OSIN.
6. Menerima pembayaran Cash dari customer atau pelanggan walk in.
7. Melakukan Penyetoran uang cash dari customer ke Admin Sales.
8. Membuat laporan keluar masuk transaksi keuangan dari customer.
9. Memiliki akses terhadap aplikasi dan memiliki fungsi untuk melakukan pelunasan transaksi.
10. Mengirimkan tagihan atau kwitansi sesuai dengan permintaan customer walk in.
**Salary**: Rp1,500,000 - Rp2,500,000 per month
**Education**:
- D1-D4 (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
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