Cs Service Marketing

2 days ago

Jakarta, Indonesia Samsung Electronics Full time

Position Summary

Role and Responsibilities
- [Customer Retention Program] Create Opportunities for Samsung User to Reuse Samsung Product through Promo, Campaign and Cross Selling
- [Budget Management] Create Budget base on target Implementation and Maintenance All target base on Budget
- [Project Innovation] Create and Plan New Project to Support Customer Service Department.
- Develops professional expertise by complying with company policies and procedures
- Works on problems of moderate scope where analyzing situations or data requires a review on various factors
- Exercises judgment within defined procedures and practices to determine appropriate action
- Normally receives general instructions on routine work with detailed instructions on new projects or assignments

Skills and Qualifications
- Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
- Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks
- May manage a group such as coordinating activities regarding costs, methods and staffing
- Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years

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