IT Operation and Maintenance Assistant Manager

3 weeks ago


Jakarta, Indonesia PT RGF Human Resources Agent Indonesia Full time

Persyaratan

Minimum Bachelor's degree in Computer Science or related.

Business English proficiency.

Min. 3 years as IT Operation and Maintenance Senior Staff or in Supervisor level, in IT Solutions company, with experience in IT Project implementation.

Working experience in or for foreign company.

Preferably own certification.

Experienced and knowledgeable in Network, Server, Storage, Security, Cloud or IoT.

Good management skill, good interpersonal skill, hard working, responsible, able to work under pressure.

[Only CV in English will be processed] Tanggung Jawab

Lead and control job of 15 - 20 IT maintenance engineers to support customers, mostly in Jabodetabek area, to manage their IT Hardware like Server, Storage, Router, Switch, Firewall, PC, Cloud, etc.

Make summary and give report to customers, to internal team, and to superior, about activity of IT Operation and Maintenance team.

Control job quality of IT Operation and Maintenance team, and actively propose new improvement idea to increase quality level.

Actively propose new idea to solve problem in customer side from IT Operation and Maintenance point of view, and give feedback to Sales team as new opportunity.

Join meeting and give explanation to customer about IT Operation and Maintenance job.

Control quality of IT vendor when they do their job.

Maintain Internal IT Environment and support Internal IT Improvement.



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