Operations Support

6 months ago


Bandung, Indonesia lalamove Full time

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it

Our strength lies in our internal values, namely
**Passion** for serving local communities, empowering SMEs and our driver partners,
**Execution,** and
**Grit** because that is how we differentiate ourselves by never giving up and striving for excellence, and
**Humility** - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head-on to find the most innovative solutions for the world’s delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have the ambition to build an international brand by establishing an even more global presence.

**Your impact won't end there**; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives.
**You are the one who will directly empower our driver-partners and ensure their long-term economic viability.**

THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH

**What you'll do**:

- Willing to learn how to install stickers to all vehicle type that Lalamove have (having sticker installation experience is an additional point )
- Distribute attributes for the driver (Bag, Helmet, Jacket, Vest, Cap)
- Assist in sticker project for 4 wheels vehicle
- Work with related parties to ensure driver acquisition runs smoothly
- Deliver training for new joiner driver
- Support administration of the Operations Team
- Manage driver walk-in support

**What we seek**:

- At least 1 year of working experience in Operations or General Affair
- Have a "can do" attitude for sticker installation activity
- Well understand and able to operate Excel, as well as work on other administrative tasks
- Positive, passionate, proactive, self-initiative, and attentive to details
- Strong communication skills
- Ability to communicate in local languages is preferable
- Join or have a strong connection with the driver community in Bandung
- Willing to work on the field to support driver acquisition
- Lalamove respects your privacy and is committed to protecting your personal data.

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