Dc Engineer

4 months ago

Jakarta, Indonesia NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Work close with Operations to get the latest information that required by Customer and provide the information to Service Desk based on Customer request.

**Working at NTT**
- Work close with Operations to get the latest information that required by Customer and provide the information to NOC based on Customer request.
- Respond to Customer request based on SLA
- Gathering the content material and create monthly report and other report that requested by Customer.
- Ensure on delivering of services to customer based on SLA.
- Assist on handling and creating documentation for daily operations.
- Support for customer audit for DC operation by gathering all information that required. Prepare for the document and evidence from related team.
- Respond audit finding and coordinate with related team to prepare the evidence until case close. Then explain our activity and respond for items which customer pointed out until case closed.
- Prepare evidence for ISO27001, PCI-DSS, TVRA and other DC operation related audit, getting cooperation from operation team and other related parties.
- Work closely with other staff to create documents.

**What will make you a good fit for the role?**

Standard career level descriptor for job level:

- Learns professional concepts
- Applies company policy and procedures to resolve routine tasks
- Gets detailed work instructions
- Deals with issues of limited scope
- Solutions to problems are easy to solve
- Builds internal relationships
- May not require any prior professional work experience

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.

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