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1 week ago
Department Business Development and Partnerships- LevelEntry Level- LocationIndonesia - JakartaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Prepare and file disputes for cases identified as having potential for a successful outcome.
- Address any queries or concerns sellers may have regarding the dispute process.
- Generate regular reports on dispute activities, success rates, and other relevant metrics.
- Analyze data to identify trends, potential issues, and opportunities for improvement.
- Collaborate with team members and other departments to enhance dispute resolution strategies.
**Requirements**:
- Bachelor’s degree in Business Administration, Finance, or related field.
- Proven experience in a similar role, preferably in e-commerce or retail.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle multiple cases simultaneously
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