Team Leader
1 month ago
GENERAL
1. Attend & follow up meeting such as daily pre-shift meeting, performance
meeting, safety meeting, and safety inspection.
2. Proactively providing feedback to improve aspects of safety, health,
environment, and service quality.
3. Implement good communication ethics with Customers and with coworkers,
both to receive information properly and to distribute / convey
information.
4. Implement cooperation in the workplace, which includes identifying the
goals and roles of the group to produce effective and appropriate
contributions.
5. Support employee's development program by actively sharing knowledge
with colleagues, and actively work to raise the competence level of the
team. Strive for unity and trust within the team and expect to produce best
performance.
6. Responsible as a PJO on-site to ensure safety, health and welfare of
people reporting to him/her or people assigned to him/her.
SERVICE
7. To conduct preparation of service job, repair & installation including
required technician, tools, parts, consumable etc and completion of the
services.
8. To conduct inspection and maintenance of machine, tools, equipment,
facility, parts listing, refurbishment / overhaul customer equipment in a
timely manner to ensure positive customer relations.
9. Actively participate in the daily work plan; always promote a positive
working environment with both co-workers and customers.
10. Monitor upcoming scheduled maintenance, ensuring required parts are
fully ordered and received as required by customer.
11. Implement correct maintenance philosophy in all service agreement with
customers. Monitor maintenance process, evaluate maintenance
performance and recommend continuous improvement action plan, and
monitor the implementation.
12. Perform the failure analysis to determine root cause and contribute to
product and system improvement.
13. Analyze and recommend order of goods to GA (for consumables) and
Planner (for spare parts).
14. Recommend technical training for Service Team, discuss with Supervisor
for training plan realization.
15. Prepare required documents for warranty related issues and monitor
warranty claim closing.
16. Responsible for implementation of stock take on-site as required
17. Adopt a “pro-active” rather than a “re-active” approach.
REPORTING
18. Provide detailed service report (schedule or non-scheduled) as required
and distribute to customers (inspection report, service report, backlog
report, monthly site report, etc.)
19. Provide report of spare parts used in transaction process (supply parts,
book parts usage in SO / SOM, generate Delivery Note and send to sales
admin)
20. Perform pre-start inspection prior conduct an activity and fill the
logbook/form, (e.g., light vehicle, tools, machine, facility, etc), completion
of SHEQ documents during maintenance practice (Procedure, Safe
Check, JHA, etc.), manage documents archive as evidence and register
in database.
21. Monitor and provide report of usage, inspection and maintenance of all
work tools, equipment, facilities, and other company assets.
22. Ensure all subordinates complete the time sheet and leave (annual leave,
field break, sick leave, etc.) in Absence Database system before process
Payroll.
SHEQ
23. Maintain the workplace cleanliness, healthiness, and safety.
24. Coordinate with the Supervisor if there are problems on the job, or if there
are unsafe conditions or unsafe actions while working.
25. Immediately report to direct superior any “Near Miss, Incident and
Accident”.
26. Conduct all activity complying and committed to Safety, Health,
Environment, and Quality aspect, applicable legal requirements & other
requirement.
27. Comply and implement the Integrated Management System (IMS)
procedures.
28. Implement 5S principles in daily activity (Sort - sortir; Simplify - ringkas;
Shine - bersih; Standardize - standarisasi; Sustain - pertahankan).
29. Fulfil Safety Tracker (Safety Meeting, Safety Inspection, Safety
Interaction) as per customer requirements.
**Requirements**:
**Educational Background**:
- Diploma / SMK Majoring in Technical or have experience at relevant
field.
**Experience**:
- A minimum of five (5) years related experience in the mining and
construction industry or relevant.
- Strong knowledge of Epiroc product and services.
**Technical Knowledge & Skill**:
- Basic SHEQ (Safety, Health, Environment & Quality)
- Epiroc product knowledge align with his/ her technical competence.
- Basic Mechanical, Tooling, Hose & Fitting, Hydraulic, Fire
Suppression System & Auto Lubrication System.
- Ability to create daily activity form and Failure Analysis (FAR)
(e.g., Excel, Word), and utilize Epiroc portal (share point, Docmine,
etc.).
- Able to communicate effectively in Bahasa and English, both written
and oral communication.
- Able to drive light vehicle (car) and has driving license.
**Placement **:Balangan Site, Kalimantan Selatan
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