Governance - Moderation Specialist (Indonesian)

5 days ago


Jakarta, Indonesia TikTok Full time

Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.

**Responsibilities**:
1. Review seller, business and product information, short videos and livestreams to ensure legal compliance and safety of content uploaded to the platform.
2. Conduct basic data analysis and deliver defined process report.
3. Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
4. Collaborate with other functions of TikTok E-commerce business unit to complete the designated work to meet the team's goal.

**Basic Requirements**:
1. Bachelor’s degree
2. 1~3 years work experience in content moderation
3. Excellent written and verbal communication skills in English and Indonesian
4. Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity
5. Flexible for shifting schedule and changes along with it.

**Preferred Requirements**:
1. Multi-lingual is highly preferred (depends on the market assignment)
2. Compliance or moderation operations experience is preferred
3. Strong analytical and research skills;
4. Ability to work in a fast and evolving environment with detail-oriented focus.



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