Guest Relation Officer

2 weeks ago

Medan, Indonesia Adhya Group Full time

Memberikan sambutan, arahan, informasi, hingga bantuan membawa perlengkapan tamu ke table
- Call center yang menghubungkan panggilan masuk dengan tamu
- Menemui, menyambut, hingga mengirim tamu - tamu VIP
- Memahami dan tanggap menyikapi prosedur darurat dan keselamatan
- Memastikan keamanan privasi informasi tamu
- Memaksimalkan keuntungan perusahaan dengan penawaran menu terbaik kepada tamu
- Memastikan tamu untuk repeat order
- Penempatan : Medan (F&B Adhya Group)
- Minimal pengalaman 2 - 3 tahun di bidang front office crew
- Berpenampilan rapi, sopan, dan ramah
- Menguasai kecakapan komputer dan telekomunikasi
- Menguasai kecakapan berinteraksi dan komunikasi dengan tamu
- Keterampilan interpersonal yang mumpuni
- Keterampilan manajerial SDM yang baik
- Keterampilan dalam mengambil keputusan
- Kemampuan komunikasi verbal dan non verbal yang baik
- Menguasai lebih dari 2 - 3 bahasa lebih disukai

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