Lead Product Manager

2 weeks ago

Jakarta, Indonesia GO-JEK Full time

**About the Role**

In the GoPay ecosystem we deal with 3 primary stakeholders, Customers, Merchants and Payment Providers. As the Discovery PM, you will be responsible for connecting our users to merchants by showcasing the right use case at the appropriate time. You will be responsible for products such as Search, Recommendation systems, Nearby merchant discovery etc.

As the Discovery PM you will work closely with stakeholders from Data Science, Marketing, Business and Merchant teams. You would be responsible for setting goals and prioritizing roadmaps for the Discovery stream in Gopay. Success in this role would be to ensure that we are able to drive high traffic with engagement to desired places.

**What You Will Do**:

- Deliver. You do more than talk - you put things on paper, get your hands dirty, and execute with precision make sure products and features are launched
- Formulate the long-term product strategy, half yearly OKRs, and strategic initiatives to ensure delivery of key business goals in collaboration with stakeholders from Engineering, Product, Business, Growth and Finance
- Capture insights from merchant-partner feedback, experiments, research, and data analysis to identify trends and pinpoint the drivers behind them; translate these insights into tactical solutions to improve our products
- Deliver personalized and relevant experiences for our customers by working closely with Data Science and engineering teams
- Lead a cross-functional team, partnering with engineering, design and other teams to ship major features and product improvements
- Understand that “one size doesn’t fit all” and conceptualize solutions that are configurable and adaptable to the maximum extent possible
- Be in the details. Know your team's work and partner team’s work in depth and understand impact for your team and stakeholders
- Define scalable processes for the team to follow resulting in gains in efficient deliver, better communication and feedback cycles
- Ensure operational readiness for new products / promotional launches

**What You Will Need**:

- 5-8 years experience working in the product management space, preferably in a consumer facing product role
- Strong strategic planning and organizational skills; ability to lead a team across multiple locations and fully understanding of Payments / Prior experience in Payments and working on data science related products will be a plus
- Able to work with agile product development teams and able to identify new ways to help your team be effective. Experience in working with distributed teams is desired
- Independent and curious, you set your own targets, ask for help when you need it and are always looking to learn something new
- Strong communication skills, the ability to summarize complex and technical topics to a wide range of audiences
- You are a self starter, you love to understand systems inside out, and make it your mission to deliver quality products and A “Can-Do” Attitude: A positive attitude and passion for learning in fast-paced environments. We move fast
- Communication: Strong communication skills. You know how to build, set goals, and get things done
- Data-Driven First: When making decisions you leverage technical resources and data to support hypotheses. You are skilled at SQL and understand basic statistics, but you also know when to step back from the rabbit hole of ‘too many metrics

**About the Team**

Consumer Payments is responsible for building and growing the customers and payments made through GoPay. GoPay is South East Asia’s fastest-growing consumer payments and financial services app and serves tens of millions registered users on a variety of payment avenues, providing the most convenient payment methods in South East Asia.

As part of the Discovery team, you will be responsible for products to improve GoPay usage across online and offline channels. This team is also responsible for the discounting ecosystem, improving merchant discovery promotions discovery and any custom integrations with key merchants.

**About Gojek**

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over

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