Customer Service Social Media

3 weeks ago


Jakarta, Indonesia Elabram Systems Sdn Bhd Full time

Menjawab pertanyaan, keluhan, dan masukan dari pelanggan yang masuk dari semua platform sesuai dengan Service Level Agreement (SLA)
- Melakukan proses eskalasi ke Team Leader dan Section Head jika mengalami kendala dalam pekerjaan
- Memberikan report harian

**Requirement**
- Minimal pendidikan D3 dan diutamakan laki-laki
- Memiliki pengalaman sebagai Customer Support terutama media sosial mínimal 2-3 tahun
- Memiliki kemauan untuk belajar hal baru dengan cepat dan taktis
- Memiliki kemampuan Bahasa Inggris yang baik (menulis, membaca, dan berbicara)
- Memiliki kemampuan analisa masalah yang baik
- Memiliki kemampuan bekerja multitasking dan di bawah tekanan
- Bekerja secara shifting

**Job Type**: Contract
Contract length: 12 months

Pay: Rp6,000,000 per month

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (required)

**Education**:

- S1 (required)

**Language**:

- English (preferred)
- Mandarin (preferred)



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