Customer Service System Ticketing English

Job description **Company Description** KIA Tours & Travel is an IATA and ASITA certified travel agency that cooperates with all airlines, both domestic and international, as well as local tour agencies all over the world. The company is located in Jakarta. **Role Description** This is a full-time on-site role as a Ticket Agent. The Ticket Agent will be...

Job description **Company Description** KIA Tours & Travel is an IATA and ASITA certified travel agency that cooperates with all airlines, both domestic and international, as well as local tour agencies all over the world. The company is located in Jakarta. **Role Description** This is a full-time on-site role as a Ticket Agent. The Ticket Agent will be...

As a Ticketing Staff, your primary responsibility is to assist customers in purchasing tickets. You will handle ticket sales, provide information about available options, and ensure a seamless booking experience for customers. Requirements: - One year experience in the similar position, fresh graduate welcome to apply. - Proficiency in using ticketing...

As a Ticketing Staff, your primary responsibility is to assist customers in purchasing tickets. You will handle ticket sales, provide information about available options, and ensure a seamless booking experience for customers. Requirements: - One year experience in the similar position, fresh graduate welcome to apply. - Proficiency in using ticketing...

As a Ticketing Staff, your primary responsibility is to assist customers in purchasing tickets. You will handle ticket sales, provide information about available options, and ensure a seamless booking experience for customers. Requirements: - One year experience in the similar position, fresh graduate welcome to apply. - Proficiency in using ticketing...

**Key Responsibilities**: - **Reservation and Ticketing**: - Efficiently process domestic and international flight, hotel, and car rental reservations. - Issue tickets and itineraries, ensuring accuracy and timely delivery. - Handle ticketing and re-issuance processes, including refunds and cancellations. - Stay updated on fare rules, ticketing policies,...

As a ticketing supervisor, you will be responsible for selecting, placing, and promoting ticketing staff, ensuring the proper booking and sale of tickets, and maintaining daily records of business transactions. You may also be required to deal with customer complaints. **Job Description**: - Promote excellent performance by leading the team and supervising...

Compute ticket costs and issue and reissue ticket Ensures targets are met for each day, completed accurately and to the satisfaction of the customer. Respond to customer inquiries with accurate information. Preferably having a work experience in Airlines or Travel industries as ticketing staff. Preferably at least 1 year of experience in using GDS...

**Key Responsibilities**: - Ensure end to end follow up on customers issue from ticket raised till solution given and case closed. - Be responding to customers on pre-sales/ after sale service too. - Understand customers' query and responds to them with correct information. - Escalate the ticket to related team/department if further clarification needed. -...

**Key Responsibilities**: - Ensure end to end follow up on customers issue from ticket raised till solution given and case closed. - Be responding to customers on pre-sales/ after sale service too. - Understand customers' query and responds to them with correct information. - Escalate the ticket to related team/department if further clarification needed. -...

ATI Business Group is looking for Ticketing Staff to support our clients. If you are passionate about the travel industry, have prior experience with GDS systems, and possess excellent English abilities, we look forward to you being a part of our team! **Responsibilities**: - Compute ticket costs and issue or reissue tickets. - Ensure daily targets are...

Customer Service Staff - Answer incoming calls promptly and courteously. - Respond to customer inquiries, complaints and resolve issues in a timely and effective manner. - Deliver assistance to customers, guiding them through the process of navigating the ticketing system. - Escalating and communicating issues to the relevant departments accordingly. -...

ATI Ticketing Quality Control team's main function is to ensure that ticketing operations process unresolved PNRs that cannot be processed through automated ticketing systems correctly and support our team to enable them to accurately issue tickets and address any urgent requests. Ticketing quality control requires someone with attention to detail and a high...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

Requirement - Male Only - Working Graveyard shift (9 pm above) - Familiar with GDS Ticketing System Such as Sabre and expertise in Galileo - Minimum Formal Education Level: D3/S1 from any discipline. - Graduates of the Tourism and Travel Business Vocational School are welcome to apply - Preferably has at least 2 years of experience in Flight/Travel...

**Your Main Objective** We are looking for analytical Ticketing Staff to assist our operations department as you will manage incoming quotation requests, properly tracking them into the system to maintain accurate records. You also need to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors and...

Jakarta Game Operations Internship As a customer service team, you will handle an important role in helping players to answer their inquiries and communicate with the operational team to resolve our player’s issues to ensure the smooth experience of our users. **Job Description**: - Serve as front-line officers to troubleshoot technical and other issues...

Jakarta Game Operations Internship As a customer service team, you will handle an important role in helping players to answer their inquiries and communicate with the operational team to resolve our player’s issues to ensure the smooth experience of our users. **Job Description**: - Serve as front-line officers to troubleshoot technical and other issues...

Jakarta Game Operations Internship As a Customer Service (Arabic Speaker) team, you will handle an important role in helping our players in the Middle East region to answer their inquiries and communicate with the operational team to resolve our player’s issues to ensure the smooth experience of our users. **Job Description**: - Serve as front-line...