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Major Claim Analyst

8 months ago

Jakarta, Indonesia Prudential plc Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
- Checking document completeness and validity of non-hospitalization claims
- Analyze and provide decision non-hospitalization claims.
- Provide letter regarding claim decision.
- Provide summary for reassurance referral.
- Coordinate with other team to communicate with customer and resolve customer complaints.
- Involve in system testing.
- Ad-hoc project regarding non-hospitalization claim.