Retail Claim Manager

2 months ago


Jakarta, Indonesia PT Apex Nusantara Indo Full time

Male/Female with max age 45 years old
- Min Bachelor's Degree in any major or related fields
- Min 12 years experiences in underwriting and claim
- Min pass AAAIK certified
- Strong leadership, strategic thinking, complaint handling, and negotiation skill
- Good command of English
- Solid knowledge and strong competency in the general insurance business, claim process, policy processing, customer services, IT and project management
- Develop and implement operational claim strategy for Retail Claim Services (majority motor Vehicle and Travel insurance claims) to meet expected level of customer satisfaction

**Education**:

- S1 (preferred)

**Experience**:

- underwriting and claim: 10 years (preferred)

**Language**:

- English (preferred)



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