Telemarketing Head

5 months ago

Jakarta, Indonesia OttoDigital Group Full time

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.
Develop and implement telemarketing strategies and campaigns to generate leads, increase sales, and meet monthly targets.

Oversee a team of telemarketers, providing guidance, coaching, and training to maximize their performance.

Monitor and evaluate telemarketing calls to ensure quality standards are met and provide feedback to improve performance.

Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.

Conduct regular sales meetings to review progress, share best practices, and provide training on new products or promotions.

Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.

Track and report on telemarketing performance and present findings to senior management.

Ensure compliance with relevant laws, regulations, and company policies during telemarketing activities.
Bachelor's degree in Business, Marketing, or a related field.

Proven experience in telemarketing, preferably in a managerial role.

Familiarity with sales techniques and strategies. Ability to analyze data and generate meaningful insights to enhance telemarketing strategies.

Proficiency in using telemarketing software and CRM systems.

Ability to handle objections and difficult situations with professionalism and tact.

Demonstrated ability to work effectively both independently and as part of a team.

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