Quality Assurance Agent

Achieve qualitative call monitoring and assessment objectives as set. - Provide reports on the quality scores of all agents on an ongoing basis (daily, weekly, monthly) - Review, rate voice using CSAT/DSAT Audits and other forms - Facilitate calibration meetings - Participate in vertical meetings - Recommend ways to improve processes, call flows, scripts and...

Quality Assurance Telesales produk asuransi, penempatan di Duren Tiga - Jakarta Selatan Kualifikasi: Pengalaman kerja mínimal 2 tahun pengalaman kerja sebagai QA Telesales produk asuransi Benefit: Basic Salary Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp4.000.000 per bulan Pengalaman: - QA Telesales: 1 tahun (Diwajibkan)

**Responsibilities for Quality Assurance** - Create quality measurements to track improvement in products by creating a standard test case document for execution test - Execute quality improvement testing and activities (manual and automatic testing) - Develop quality assurance standards and company processes - Ensure products meet customer expectations and...

IT Quality Assurance - Education: Bachelor Degree in IT/Computer Science or related major - Language: English Communicative Level - Experience: Minimum 2 years IT Quality Assurance in Banking or Insurance Industry - Experience testing mobile Application would be an advantage - Must have experience in manual quality assurance - Analytical mind "Waspada...

IT Quality Assurance - Pendidikan min. S1 Teknik Informatika/Ilmu Komputer/Sistem Inforasi/MIPA - Memiliki pengalaman di bidang IT Quality Assuance Test Analyst/Engineer - Diutamakan memiliki sertifikasi IT Quality Assurance Test Analyst/Engineer - Usia maksmal 35 tahun - Diutamakan menguasai bahasa pemrograman berbasis Web dan Mobile "Waspada terhadap...

Company Description Indodana is a Fintech Lending platform from PT Artha Dana Teknologi which was founded in November 2017 and has been registered by OJK since March 2018. PT Artha Dana Teknologi provides loan services, installments without credit cards, HP credit and PayLater services. Starting from the many requests from the public who failed to get...

SPV - HO - JAKARTA QUALITY ASSURANCE **RESPONSIBILITIES**: responsible for conducting independent audits, objective assurance, and support in the implementation of the annual audit schedule/plan to add value and improve the company's operations and internal control systems. **QUALIFICATION**: - Bachelor Degree - Understanding business process and audit...

Department - LevelExperienced (Individual Contributor) - LocationIndonesia - Jakarta - Check Claim Team ticket interactions and ticket data from CRM system to assess the quality of claim team problem solving based on both the QA (Quality Assurance) Scorecard and QA standard quality. - Real time sampling to review Claim Team Agents case handling. - Observe...

**Responsibilities for Quality Assurance** - Create quality measurements to track improvement in products by creating a standard test case document for execution test - Execute quality improvement testing and activities (manual and automatic testing) - Develop quality assurance standards and company processes - Ensure products meet customer expectations and...

PT Swakarya Insan Mandiri sedang membuka peluang bagi Anda untuk bergabung dengan perusahaan kami untuk mengisi posisi Quality Assurance untuk penempatan salah satu klien kami (Perusahaan Unicorn terbesar di Asia Tenggara), dengan kualifikasi sebagai berikut: - Pendidikan Min. D3/S1 (Semua Jurusan) - Berpengalaman sebagai Quality Assurance (min. 6 bulan) -...

Gambaran Pekerjaan - Sebagai Customer Service Quality Assurance, Anda akan bertanggungjawab dalam mengukur dan menjaga tingkat kepuasan pelanggan sesuai ketentuan perusahaan, menentukan dan menetapkan kualitas layanan sesuai standard yang di tetapkan, mengadakan Knowledge Sharing secara berkala kepada Customer Service & Customer Service Officer dan Logistics...

Quality Assurance - At least 2-4 year of working experience in the related field is required for this position - Preferably Staff (non-management & non-supervisor)s specializing in Quality Control/Assurance or equivalent - Full-Time position available - Able to analyze test results, log analysis, skill to identify problem during test - Good communication...

**Requirements**: - Required language(s): English, excellent in both oral and written. - Having experience in handling accreditation at university-level is preferably. **Job Descriptions**: - Implements all QA quality is in line with the National Accreditation Standards (BAN-PT) and International Accreditation Standards. - Gaining meaningful participation...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Bachelor’s degree in IT, Information System, Computer Science/related field from reputable university with GPA >3.00 - Thorough knowledge of methodologies of quality assurance and standards - Excellent numerical skills and understanding of data analysis/statistical methods - Good knowledge of MS Office and databases - Good communication skills and have...

The Head of QA should be able to create and implement a QA strategy that drives the quality of the Moladin Platform to a world class level across Quality Assurance Engineers and Software Development Engineers in Tests across multiple business domains. **Responsibilities of Head of Quality Assurance**: QE/QA strategy and team-building across multiple...

We're seeking an experienced Quality Assurance Executive to join our team at ALDI USA. This individual will be responsible for planning, developing, and directing all quality assurance, food safety, and regulatory policies, programs, and initiatives in accordance with quality and regulatory guidelines and requirements.The ideal candidate will have a strong...

IT Quality Assurance (Hybrid) - Minmal 3 tahun pengalaman - Pendidikan min. S1 Teknik Informatika/Ilmu Komputer/Sistem Inforasi/MIPA - Memiliki pengalaman di bidang IT Quality Assuance Test Analyst/Engineer - Diutamakan memiliki sertifikasi IT Quality Assurance Test Analyst/Engineer - Usia maksmal 35 tahun - Diutamakan menguasai bahasa pemrograman berbasis...

7,000,000 IDR ~ 12,000,000 IDR - Jakarta- Education: Minimal Diploma/Bachelor in IT/Computer Science or related major - Language: English Communicative Level - Experience: Have experience of mínimal 4 years in a software quality assurance **About work**仕事内容について**: Handle Test API Handle manual testing web **Salary** 7,000,000 IDR ~...

**About us** We are looking for an experienced Quality Assurance Engineer to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Review and analyze specifications - Collaborate with the team to...