Drives Service Engineer

2 weeks ago


Surabaya, Indonesia ABB Full time

Drives Service Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

**Responsibilities**:
Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future.
Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents. Your background

Minimum Diploma 3 or Polytechnic from reputable university preferably in Electrical or electronic engineering
At least a year of experience in field service or industrial field
Knowledge in MS Office programs.
Good command of written & spoken English.
Action oriented, strong interpersonal & communication skills, teamwork oriented, customer and market orientation, innovative, problem solving.
No obstacle for traveling
More about us

**Work model**: remote #LI-remote

**Work model**: hybrid #LI-hybrid

**Work model**: on site #LI-onsite


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