E-commerce Product Operations
2 days ago
Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
**Responsibilities**:
- Responsible for conducting research with external merchants, creators, and vendors to continually collect product needs, be able to understand our users painpoints and identify product opportunities.
- Build a framework to continually understand the market and all our stakeholders within it (ie. focus groups, market studies, competitor intelligence etc.).
- Be capable of building the goal of product domains, establishing clear adoption, impact and quality metrics to measure performance, and continually identify the product issues by tracking the performance.
- Establish your domain go to market strategy using the various channels that can be utilized, to customer onboarding and training, organize routine workshops and webinars on new product features, best practice sharing. Also, be able to evaluate the performance and communicate this with internal stakeholders to continue to optimize.
- Establish a good communication and coordination mechanism with all internal stakeholders.
**Qualifications**:
- 5+years in data analytics, product operation / marketing, strong product promotion and analysis experience is preferred.
- 5+years in data analytics, product operation / marketing, strong product promotion and analysis experience is preferred.
- Analytical, data sensitive & goal-driven. Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Excellent communication (in English), cooperation and project management skills. Be able to flexibly adjust strategies in complex environments.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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